Outlet Sales Associate

RH; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home furnishings retailer in Toronto seeks an Outlet Sales Associate. This role involves engaging with customers to provide extraordinary service, educating them on products, and maintaining brand integrity. Ideal candidates will have retail experience, a passion for home furnishings, and be proficient in various software applications. Join a team dedicated to redefining luxury value in the customer experience.

Qualifications

• 1+ years of experience in retail, preferably in home furnishings.
• Proven success in exceeding sales objectives through relationship-driven selling.
• Proficient with multiple software applications.

Responsibilities

• Represent the RH brand through exceptional service.
• Engage and educate customers on RH products.
• Develop expert knowledge of RH assortment and services.
• Ensure merchandise presentation reflects RH aesthetic.
• Process sales transactions accurately and efficiently.
• Contribute to team goals and store success.

Skills

Customer focus

Sales-driven

Product knowledge

Communication skills

Tools

Mac operating systems

iOS devices

Microsoft Office

Google applications

Job description

Overview

RH Outlets play a vital role in our integrated ecosystem, offering an elevated experience that redefines luxury value in the home furnishings space. With more than 40 locations across North America and Europe, our Outlets curate beautifully crafted pieces, including discontinued, returned, and slightly imperfect items, at the intersection of quality, design, and value. Our Outlets extend the life of our designs, connect our brand to a broader audience, and embody our belief that great design should be both inspiring and accessible.

RH is seeking an Outlet Sales Associate who is passionate, sales-driven, and determined to deliver extraordinary customer experiences. Partnering with team members across the store, this role proactively engages customers, ensuring their needs are met with personalized service and attention. The ideal candidate is a driven, customer-focused professional who champions the RH brand, embraces Quality, and builds lasting relationships.

Responsibilities

• Represent the RH brand through professional communication, a brand-reflective presence, and exceptional service
• Engage and educate customers on RH products, highlighting features, benefits, and craftsmanship to support informed purchasing decisions
• Develop and maintain expert knowledge of the full RH assortment, services, and policies to confidently meet customer needs
• Uphold brand integrity by ensuring merchandise presentation and store appearance reflect the RH aesthetic
• Accurately and efficiently process sales transactions, ensuring a seamless purchasing experience
• Drive sales performance by actively contributing to team goals and supporting overall store success

Qualifications

• 1+ years of experience in retail, preferably in home furnishings
• Proven success in exceeding sales objectives through relationship-driven selling and product expertise
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.

Physical Requirements

• Lift and move items up to 25 kg, while utilizing appropriate equipment and adhering to safety guidelines
• Maneuver throughout the sales floor and stockroom
• Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing