Outdoor Retail Supervisor | Lead & Inspire Guests

Fenix Outdoor; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

A global outdoor brand is seeking a Retail Supervisor in Vancouver to lead a team and create exceptional guest experiences. This full-time position offers $20-$23 per hour and emphasizes leadership, sustainability, and community engagement. Ideal candidates will have retail experience, strong communication skills, and a passion for the outdoors. Join a mission-driven team dedicated to making a difference in people's connection to nature.

Benefits

RRSP/DPSP retirement program

Paid Time Off

Health Insurance

Product discounts

Access to outdoor events

Qualifications

• Prior experience in retail or customer service.
• Leadership skills to motivate and influence by example.
• Track record of delivering exceptional customer service.
• Strong communication and organizational skills.
• Passion for the outdoors and sustainability.

Responsibilities

• Lead by example and coach teammates on the sales floor.
• Deliver exceptional guest experiences through service standards.
• Open and close the store as a keyholder.
• Support daily operations including merchandising and inventory management.
• Promote sustainability initiatives and engage with the community.

Skills

Problem-solving

Customer service

Leadership

Communication

Organizational skills

Time management

Retail software systems

Job description

A global outdoor brand is seeking a Retail Supervisor in Vancouver to lead a team and create exceptional guest experiences. This full-time position offers $20-$23 per hour and emphasizes leadership, sustainability, and community engagement. Ideal candidates will have retail experience, strong communication skills, and a passion for the outdoors. Join a mission-driven team dedicated to making a difference in people's connection to nature.