Outdoor Gear Advisor — Help Members Plan Adventures

Mountain-Equipment-Company-; Edmonton; On-site; CAD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Discounts on gear

Extended health and dental plans

Paid time off

Outdoor excursions with MEC staff

Equipment Demonstration Program (EDP)

Mental health support

Job summary

MEC is seeking an Advisor for our Downtown Edmonton location to deliver exceptional member service by connecting customers with gear that fits their needs and sharing real-world product insights. You’ll contribute to visual merchandising and assist fellow staff while growing your knowledge of outdoor gear and sustainable practices.

You’ll thrive if you love the outdoors, enjoy helping people, and are excited to learn about the latest products and features.

Qualifications

• Experience in customer service or retail environments is a plus.
• Willingness to lift up to 50 lb and stay active on the sales floor.
• Ability to engage diverse customers with a friendly, helpful attitude.

Responsibilities

• Chat with members about products and help them find gear.
• Ask open-ended questions to understand member needs and tailor recommendations.
• Share product knowledge and advice on gear and sustainability features.

Skills

Customer service

Communication

Teamwork

Product knowledge

Physical stamina

Job description

MEC is seeking an Advisor for our Downtown Edmonton location to deliver exceptional member service by connecting customers with gear that fits their needs and sharing real-world product insights. You’ll contribute to visual merchandising and assist fellow staff while growing your knowledge of outdoor gear and sustainable practices.

You’ll thrive if you love the outdoors, enjoy helping people, and are excited to learn about the latest products and features.