Outdoor Equipment Expert & Customer Service Pro

Bass Pro Shops; Barrie; Hybrid; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Fun work environment

Competitive wages

Excellent benefits

Unlimited career advancement

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Retail Outfitter in Barrie, Ontario to help create a world class shopping experience with legendary customer service and strong product knowledge. You will assist customers, make recommendations, and promote programs while maintaining store presentation and cleanliness.

The role requires at least some sales/service experience and a high school diploma or equivalent, with knowledge of outdoor products considered an asset.

Qualifications

• One or more years’ experience in a sales or service environment is preferred.
• High school diploma or equivalent is preferred.
• Ability to evaluate customers’ needs and make recommendations based on needs.
• Ability to provide superior customer service and exceed customer’s expectations.
• Ability to use good judgment and logic.
• Experience in a related field or outdoor lifestyle.
• Knowledge of Bass Pro Shops & Cabela’s specific products is an asset.

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis.
• Promote various company programs and promotions.
• Maintain visual presentation standards including in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed.
• Respond to and resolve customer issues by using good judgment and logic in solving problems and making decisions within the job scope.
• Assist in other areas of the store when business needs dictate.
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle.

Skills

Sales experience

Customer service

Needs assessment

Communication

Education

High school diploma or equivalent

Job description

Bass Pro Shops is seeking a Retail Outfitter in Barrie, Ontario to help create a world class shopping experience with legendary customer service and strong product knowledge. You will assist customers, make recommendations, and promote programs while maintaining store presentation and cleanliness.

The role requires at least some sales/service experience and a high school diploma or equivalent, with knowledge of outdoor products considered an asset.