Outdoor E‑commerce Lead: Merch, Analytics & CX

Algonquin Outfitters, Ontario, Canada; Huntsville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading outdoor adventure retailer in Muskoka is seeking an individual to manage their online shopping experience. The successful candidate will oversee daily site operations, ensuring a seamless integration of content and merchandising. Ideal applicants will have experience in e-commerce, strong Excel skills, and a passion for outdoor activities. This role offers a collaborative environment with staff perks on gear and adventures.

Benefits

Staff perks on gear and adventures

Collaborative, hands-on culture

Meaningful work helping people get outside

Qualifications

• Experience in e-commerce operations or retail merchandising preferred.
• Strong Excel skills and comfortable using data for decision making.
• Detail-oriented with solid organization.
• Flexibility to adjust schedule during peak seasons.

Responsibilities

• Ensure site operations match in-store expectations.
• Update and maintain product listings and inventory.
• Coordinate with partners for site quality and security.
• Respond to customer inquiries for post-purchase satisfaction.
• Propose improvements for e-commerce operations.

Skills

E-commerce operations

Retail merchandising

Shopify

Excel/spreadsheets

Detail-oriented communication

Tools

Lightspeed

Woo Commerce

Photo editing software

Job description

A leading outdoor adventure retailer in Muskoka is seeking an individual to manage their online shopping experience. The successful candidate will oversee daily site operations, ensuring a seamless integration of content and merchandising. Ideal applicants will have experience in e-commerce, strong Excel skills, and a passion for outdoor activities. This role offers a collaborative environment with staff perks on gear and adventures.