Outbound Warehouse Manager

FreshPoint Oahu, Ltd. (FreshPoint Hawaii, LLC); Canada; On-site; CAD 85,000 - 117,000; Full time

Benefits offered by this job

Health and dental

Disability insurance

Pension plan

RRSP & TFSA

Employee assistance

Job summary

Sysco Canada is seeking an experienced warehouse supervisor to lead outbound operations, ensuring accurate order selection and efficient loading of food service products. You will oversee supervisors and clerks, coordinate schedules, and monitor performance against safety and quality standards.

The role focuses on team development, process improvements, and strong collaboration with HR to address grievances and optimize night-shift operations, all within Sysco's global foodservice framework.

Qualifications

• 2+ years of experience leading a frontline team.
• High school diploma required; post-secondary education preferred.
• Basic proficiency with Microsoft Office (Excel, Outlook, Word).

Responsibilities

• Oversee the quality and accuracy of order selection.
• Monitor loading activities and ensure special loading requests are fulfilled.
• Track stocking and replenishment accuracy and efficiency.
• Coordinate loading schedules and monitor requirements.
• Review causes of mis-shipments and implement corrective actions.
• Support HR in performance reviews and staff development.
• Maintain communication with other departments to improve warehouse efficiency.
• Ensure compliance with Sysco's food safety policies.

Skills

Team leadership

Microsoft Office

Education

High school diploma

Post-secondary education in related field

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Salary Range: $85,000 - $116,800

Role:

This position is responsible for the accurate, efficient, and safe movement of cases onto our trucks and onward to our Customers. With, and through their team of Supervisors and Clerks they are responsible for directing and coordinating the activities of outbound warehouse workers engaged in selecting, loading, stacking food service and food related products.

Role Responsibilities:

• Oversees the quality and accuracy of order selection
• Ensures that loading activities are monitored by warehouse management staff. Ensures special loading requests are completed as requested
• Monitors stocking and replenishment accuracy & efficiency
• Monitors loading schedule requirements
• Reviews and evaluates the cause of mis-shipments
• Develops team and individual goals and objectives
• Supports the implementation of programs with EHS
• Develops and maintains communication with other departments to enhance the night warehouse's overall organization and efficiency
• Analyzes, identifies and proposes solutions to problems within the night warehouse operation
• Determines work procedures, prepares work schedules and expedites workflow
• Studies and standardizes procedures
• Maintains harmony among workers and resolves grievances with HR support
• Oversees investigation of customer complaints involving such matters as damaged items or mis-picks
• Supports the training and development of staff
• Supports the creation of, and reviews employee performance evaluations
• Provides feedback on the performance of colleagues by monitoring activities and reports
• Completes personnel records and forms as required
• Assists in human resources actions as requested
• If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities
• Accountable for the accuracy of timecards, approvals and scheduling of direct reports.
• Complies with Sysco's Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
• Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
• Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
• Enable, champion and embrace an inclusive culture
• Perform other duties as assigned.

Qualifications/Skills/Job Requirements:

• 2+ years' experience leading a team, experience leading front-line supervisors preferred.
• Minimum High School diploma
• Post-secondary education in a related field preferred.
• Basic proficiency with Microsoft Office (Excel, Outlook, Word, etc.)

Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive - one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We are Better Together.

COMPANY OVERVIEW

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

Our Purpose: Connecting the world to share food and care for one another

Our Mission: Delivering success for our customers through industry-leading people, products and solutions

Our Identity: Together we define our future of foodservice and supply chain

Here’s a sample of the many benefits Sysco colleagues enjoy:

• Comprehensive Flexible Benefits including Health and Dental
• Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups

(*benefits may vary based on location or bargaining unit)