Outbound Growth Manager

Lightspeed Commerce; Montreal; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading commerce solutions provider is seeking an Outbound Growth Manager to lead outbound sales strategies. You will optimize processes, manage territories, and collaborate with sales and marketing teams. The ideal candidate has over 5 years of experience in B2B SaaS and a solid understanding of CRM tools. This position offers flexible work and significant growth opportunities within a diverse team.

Benefits

Flexible paid time off

Equity options

Pension plan contributions

Training opportunities

Health and wellness credit

Volunteering time off

Employee-led networks and social committees

Computer purchase program

Enhanced parental leave

Qualifications

• 5+ years in a strategic role focused on outbound sales or lead generation.
• Experience defining strategy and managing sales processes.
• Understanding of CRM and sales engagement platforms.

Responsibilities

• Lead the outbound sales strategy for specific regions.
• Refine the outbound sales process from initial contact.
• Design a data-driven lead scoring system.

Skills

Strategic thinking

Lead generation

Data-driven decision making

Sales process optimization

CRM expertise

Analytical skills

Fluency in English

Tools

Salesforce

Outreach

ZoomInfo

AI tools

Job description

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an Outbound Growth Manager to join our Growth team at Lightspeed. You will serve as the critical strategic link between Marketing and Sales, helping us design, build, and optimize our new business strategy with a key focus on outbound sales. We need a dynamic and data‑driven professional to drive the Go‑To‑Market strategy in key regions.

What you’ll be doing:

• Regional Strategy & Targeting: Lead the Outbound Sales Strategy in a given region. Understand the Total Addressable Market (TAM) and partner with Product Marketing to define high‑value Ideal Customer Profile (ICP) segments.
• Process & Playbook Design: Refine and optimize the entire outbound sales process, from initial contact to opportunity creation.
• Scoring & Prioritization: Design and implement a data‑driven lead scoring system based on the most close‑able and highest‑value businesses to ensure sales reps prioritize effectively.
• AI Integration: Drive GTM strategy by supercharging lead gen and enablement using AI tools and automation platforms to increase rep efficiency and personalization at scale.
• Feedback & Alignment: Establish formal closed‑loop feedback with Sales to understand closed won/lost reasons, driving continuous refinement in messaging and process.
• Sales Territory Optimization: Strategically own the operational decisions around lead assignment, territory design, and book reshuffles within the CRM. Proactively move BDR/AE resources to guarantee optimal market coverage and focus on high‑priority accounts.
• Internal Stakeholder Management: Create strong, collaborative internal relationships across Marketing, Sales, and RevOps to drive consensus and adoption of new GTM processes and rules of engagement.

What you need to bring:

• 5+ years of experience in a high‑impact, strategic role such as Outbound Sales Manager, Sales Strategy, or Revenue Operations with a lead generation or prospecting focus, preferably in a B2B SaaS setting.
• Proven ability to define strategy and translate complex GTM plans into scalable sales processes, with specific experience in territory management and sales organization design.
• Deep expertise in the architecture and use of CRM (e.g., Salesforce), Sales Engagement Platforms (e.g., Outreach/Salesloft), and list building software such as ZoomInfo, Apollo, Clay.com, or D&B.
• Experience using AI in current or previous roles and/or a keen interest and passion for exploring the power of AI in Sales automation, prospecting, and data enrichment.
• Exceptional analytical skills with a proven ability to monitor performance metrics (e.g., pipeline velocity, conversion rates) and implement data‑driven process improvements.
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career‑defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier‑free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of this selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one‑stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual‑listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.