OSS Snr Systems Analyst

Rogers Communications; Brampton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Brampton is seeking an Automation Development Specialist to design and develop solutions for network management. You will work in a dynamic team addressing technical challenges and streamlining processes using innovative approaches. The ideal candidate will possess strong communication skills, a degree in computer science or a related field, and experience with cloud-native applications. Competitive salary and various perks are offered, along with a commitment to employee growth and diversity.

Benefits

Competitive salary & annual bonus

Health & dental benefits

Paid time off for volunteering

Company matching contributions to charities

Discounts on services and tickets

Qualifications

• Strong communication skills to explain complex technology in simple terms.
• Ability to manage changing priorities and complete projects.
• Deep knowledge of database management and integration technologies.

Responsibilities

• Work in a fast-paced environment to tackle complex technical challenges.
• Identify customer issues and build requirements.
• Create solutions to automate network-management platforms.

Skills

Strong communication skills

Collaboration mindset

Team player

Ability to commit to multiple projects

Deep knowledge of system architecture

Understanding of cloud-native applications

Core Kubernetes concepts

Familiarity with OpenShift architecture

Education

Degree in computer science, software engineering or equivalent

Job description

Our Technology team wakes up every day with one goal in mind – connecting Canadians to the people and things that matter most. Together, we support 30 million Canadians each month through managing a robust portfolio that champions leading‑edge technology. We execute large‑scale, complex, high‑visibility technology projects that shape the future of technology in Canada and expand connectivity from coast to coast.

Who we’re looking for:

Operations Support Systems (OSS) is the department dedicated to applications that enable our technology teams to actively plan, deploy & operate our networks. As an automation development specialist in OSS, you will design and develop solutions to streamline our processes and drive innovative designs on key technology components.

Location:

Calgary or Greater Toronto Area (Canada).

What you’ll do:

• Work in a fast‑paced environment in a small, agile team collaborating with teams across the company to tackle complex technical challenges.
• Listen to the customer to identify issues and build requirements.
• Create solutions to automate network‑management platforms while experimenting with cutting‑edge technologies.

What you bring:

• Strong communication skills, able to break down complex technological explanations into layman’s terms.
• Collaboration mindset to find innovative solutions.
• Team player with respect for everyone’s ideas.
• Capability to commit to multiple projects at once, manage changing priorities and see them through to completion.
• Degree in computer science, software engineering or equivalent.
• Deep knowledge of system architecture, database management, and integration technologies.
• Understanding of cloud‑native applications using microservices and CI/CD pipelines.
• Core Kubernetes concepts such as pods, deployments, and services.
• Familiarity with OpenShift architecture, web console, CLI (OC) and container, networking, storage, security management.
• Ability to understand business processes and requirements.

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of resources, growth opportunities, discounts, and perks.

• Competitive salary & annual bonus.
• Competitive & flexible health & dental benefits, pension plan, RRSP, TFSA, and stock‑matching programs.
• Discounts: up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering.
• Company matching contributions to charities you support.

Growth & Development Opportunities:

• My Path: self‑driven career development program.
• Rogers First: priority in applying to internal roles of interest.

Wellness Programs:

• Homewood employee & family assistance program.
• Cognitive Behavioural Therapy (CBT) & virtual therapy sessions.
• Low or no‑cost fitness membership with access to virtual classes.

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection.
• Strong commitment to diversity & inclusion with employee resource groups supporting equity‑deserving groups, including People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities, and Women.

To protect our people, brand and assets, a pre‑employment background check will be conducted. All candidates must clear a criminal background check. Additionally, a credit check and driver’s abstract may be required depending on the role.

• Full‑time, Day shift, Regular position. • Work location: 8200 Dixie Road (101), Brampton, ON. • Up to 10% travel required.

Posting Category/Function: Technology & Information Technology. Requisition ID: 330715.