OSS Snr Systems Analyst

Rogers Communications, Inc.; Brampton; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company is seeking an Operations Support Systems automation development specialist to design solutions that streamline processes. The role emphasizes collaboration in a fast-paced environment, requiring strong communication skills and technical expertise in software engineering. Candidates will work with cloud technologies and be involved in innovative problem-solving. Competitive salary and perks are offered, including health benefits and discounts.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Wellness programs

Company matching contributions to charities

Qualifications

• Deep knowledge of system architecture and integration technologies.
• Understanding cloud-native applications using microservices.
• Ability to understand business processes and requirements.

Responsibilities

• Collaborate with teams to tackle complex technical challenges.
• Identify issues and build requirements based on customer feedback.
• Create solutions to automate network management platforms.

Skills

Strong communication

Team collaboration

Problem-solving

Project management

Education

Degree in computer science or software engineering

Tools

Database management

Kubernetes

OpenShift

CI/CD pipelines

Job description

Overview

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity.

Who we’re looking for: Operations Support Systems (OSS) is the department dedicated to applications that enable our technology teams to actively plan, deploy & operate our networks. As an automation development specialist in OSS, you will design and develop solutions to streamline our processes and drive innovative designs on key technology components.

Location: We are open to hire for our Calgary or Greater Toronto Area location.

Responsibilities

• You will work in a fast-paced environment in a small, agile team where you will collaborate with teams across the company to tackle complex technical challenges.
• You will be listening to the customer to identify issues and build requirements.
• You will be creating solutions to automate network management platforms while experimenting with cutting edge technologies.

Qualifications

• You are a strong communicator who can break down complex, technological explanations to layman’s terms.
• You are ready to collaborate with the team to find an innovative solution to every problem you come across.
• You are an awesome team player who has respect for everyone’s ideas.
• You can commit to multiple projects at once with changing priorities and see it through to completion.
• Degree in computer science, software engineering or equivalent experience
• Deep knowledge of system architecture, database management, and integration technologies
• Understanding cloud-native applications using microservices and CI/CD pipelines
• Understanding core Kubernetes concepts such as pods, deployments, and services
• Familiarity with OpenShift\'s architecture, web console, CLI (OC), and its management of containers, networking, storage, and security
• Ability to understand business processes and requirements.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest
• Wellness Programs: Homewood employee & family assistance program; Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions; Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity: Work for an organization committed to environmental protection; Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women

Pre-employment checks: To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Notes: Schedule: Full time; Shift: Day; Length of Contract: Not Applicable (Regular Position); Travel: Up to 10%; Background Check: Canadian Criminal Record Check.

Location note: Brampton, ON and Calgary, AB are listed as locations.