Duties
- Triage and accept referrals via agreed protocols within the OSP CBT service.
- Assess clients for suitability for OSP psychological intervention.
- Respond to telephone inquiries regarding the Central Intake/Triage Service and triage to appropriate internal or external resources.
- Formulate, implement and evaluate intake process.
- Use case conceptualization to design individualized treatment plans based on client needs.
- Provide psychological treatment in individual and group format.
- Educate and involve family members and others in treatment as necessary, conveying CBT and other psychological formulations with sensitivity.
- Complete all requirements relating to data collection within the service.
- Have a working knowledge of provincial and national telemedicine standards, policies and guidelines.
- Provide advice and consultation to other professionals / individuals / groups/community partners/stakeholders.
- Participate in OSP research projects where appropriate, taking an active role in data collection and developing reports.
- Work in a manner that complies with staff and patient/client safety practices, policies and procedures of the Royal.
- Ensure a work environment that is conducive to the Royal’s Anti-Racism, Harassment & Discrimination Free Workplace Policy.
Accountability 2: To The Royal, Clients and Program
- To Demonstrate Behaviors in accordance with the LEADS framework of Health Care Leaders.
- Lead-Self: Self-awareness, scope of practice, seeking feedback, seeking growth opportunities, personal responsibility accountability and demonstrate integrity and character.
- Engage Others: Work collaboratively, foster the development of others, active listening, respecting of others viewpoint and effective communication.
- Achieve Results: Decision-making based on best practices in alignment with the Royal’s vision, mission and values, identify and focus on goals, engage in ongoing evaluation of progress and take initiative.
- Develop Coalitions: Engage in ongoing consultation, work collaboratively with both internal and external stakeholders, seeks opportunities to establish new partnerships with a commitment to excellence in customer service.
- Systems Transformation: Engage in ongoing program evaluation and implementation of program enhancements, critical thinking skills within a growth mindset for championing progressive change for service delivery.
Qualifications
- Minimum of graduate level degree or equivalent (Masters, BScN) in a health-related/clinical field which includes psychotherapy in scope of practice (Social Work, Occupational Therapy, Registered Psychotherapy, Registered Nurse etc) with at least five years of experience (direct service provision) in a health care setting.
- Registered in good standing with a Regulatory College in Ontario is mandatory. Autonomous in practice is mandatory.
- Previous training on the provision of CBT treatment for depression, anxiety and related disorders. Previous experience delivering evidence-based CBT treatment for depression, anxiety and related disorders.
- Experience and knowledge of working within our Indigenous community would be considered an asset.
- Experience and knowledge working with diverse populations, trauma and gender-based violence is considered an asset.
- Experience working in an interdisciplinary service delivery model is mandatory.
- Knowledge of applicable legislated Acts (i.e. MHA, PHIPA, The Health Care Consent Act).
- Collaborative approach to working with community partners.
- Strong conflict resolution abilities.
- Excellent advocacy skills.
- Provide intake and support to local and satellite locations. Primary work location can be re-assigned to satellite site.
- Ability to work in an automated work environment.
- Ability to work under pressure and meet tight deadlines and benchmarks.
- Demonstrated experience in measurement and evaluation, research methodologies, clinical informatics, and health experience or an equivalent combination of education, training and experience.
- Excellent communication skills (both oral and written).
- Ability and comfortability working in both a virtual and in person environment to meet our clients needs.
- Bilingual (French/English) is an asset. English level A- is mandatory in oral comprehension, expression, reading, and writing. French level A- in oral comprehension and expression considered an asset.
- Possess a valid driver’s license and access to a vehicle.