OS&D Clerk - Fastfrate Group (Edmonton)

Challenger Motor Freight Inc; Edmonton; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading transportation service provider in Canada seeks an OS&D Office Clerk to manage daily exceptions of incoming trailers. The successful candidate will possess strong communication skills, a minimum of 1 year of transportation industry experience, and good computer skills. This role offers a unionized working environment and health benefits after 1 year.

Benefits

Unionized working environment

Health & Dental Benefits

Pension after 1 year

Qualifications

• Minimum 1 year of OS&D experience in the transportation industry.
• Ability to work effectively in a team environment.
• Good computer skills required, Excel and Word.

Responsibilities

• Manage a high volume of OS&D events and provide problem resolution.
• Investigate reasons for refusals, overages, and shortages.
• Generate and submit accurate OS&D reports.

Skills

Communication skills

Interpersonal skills

Planning and organization

Ability to work under pressure

Teamwork

Tools

Excel

Word

Job description

Role : OS&D Office Clerk

Who we are :

Fastfrate Group has been providing industry-leading transportation services for more than 50 years. From what started as an LTL over-the-road and intermodal carrier, Fastfrate has grown into a diverse group comprised of multiple companies operating across Canada. This evolution allows us to offer customers a full suite of asset-based transportation, including over-the-road, cross-border, intermodal LTL and TL, drayage and transload, warehousing, distribution, logistics services and final mile.

Who we’re looking for :

Fastfrate Group is looking for a qualified OS&D person for our Ottawa office. You’ll handle the day-to-day exceptions of incoming trailers and containers. This position requires excellent communication and interpersonal skills as well as planning and organization ability necessary to perform the role effectively.

What’s in it for you :

• Unionized working environment
• Well-established company backed by over 50 years of service
• Health & Dental Benefits, pension after 1 year

What you’ll do :

• Manage a high volume of OS&D events and provide problem resolution for customers, dock & carriers
• Investigate reasons for refusals, overages, shortages, damages and OWB’s
• Work with all shippers & branches in resolving of issues
• Cross check all unload reports promptly and capture discrepancies in our system
• Work with the gathering of information related to approved disposals
• Generate and submit accurate OS&D reports with proper systemic notes and supporting documents
• Ability to be resourceful and proactive in dealing with issues that may arise
• Perform daily dock checks to identify all OS&D freight or damages
• All duties are highly critical, time-sensitive, and require an elevated diplomacy level when dealing with high-profile national customers.
• Ensure compliance with company processes and procedures

Must Haves :

• Minimum 1 year of OS&D experience in the transportation industry
• Ability to work effectively in a team environment
• Ability to work effectively under pressure to meet deadlines
• Good computer skills required, Excel and Word
• Steel toe boots or shoes required
• Must have own means of transportation as not on a bus route.