Order Processing Agent for a Solar Lighting Company

ltvplus; Canada; Remote; CAD 30,000 - 60,000; Part time

Job summary

A global remote team is seeking a part-time Order Entry Specialist to manage customer orders and provide support. Responsibilities include entering orders, coordinating with logistics, and ensuring accuracy. The ideal candidate will be organized, detail-oriented, and possess strong written communication skills. Flexible working hours (Monday–Friday, 12:00 PM–5:00 PM Eastern Time) with an emphasis on maintaining a high standard of customer experience.

Qualifications

• Must be very organized with basic computer skills.
• Experience with ERP or order management systems preferred.
• Strong attention to detail and teamwork.

Responsibilities

• Enter and manage customer orders.
• Coordinate with warehouse and logistics teams.
• Ensure order accuracy and provide basic customer support.

Skills

Organizational skills

Written communication skills

Attention to detail

Team collaboration

Tools

Customer support software

Order management systems

Job description

Description

This person needs to enter the orders we are receiving from the customers into the client's system. Take and input the information so that their shipping and fulfillment can pack and tag the order accordingly. Once the orders are shipped, they will then update the customers with the shipping information and tracking numbers using the portals and other tools.

Requirements

• The person needs to be very organized and savvy with basic computer skills.
• No phone calls, but should have great written skills.
• Strong attention to detail.
• Team player.
• Detail-oriented.

Responsibilities

• Entering and managing customer orders.
• Coordinating with the warehouse and logistics team.
• Ensure order accuracy and provide basic customer support regarding order status.

Nice to have

• Experience with ERP or order management systems preferred.

Working conditions

• Part-time position (Monday–Friday, 12:00 PM–5:00 PM Eastern Time, hours subject to change).
• 25 hours a week.

Who We Are: LTVplus – Your Global Remote Team

At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

When you join LTVplus Your Mission will be to:

• Handle customer inquiries across email, chat, and social media like a pro.
• Be the voice of the brand, providing personalized and top-notch support.
• Collaborate with our awesome team to boost customer satisfaction and share insights.
• Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
• Adapt to different client needs – because every day is a new adventure!

Tech Checklist – Gotta Have It!

• A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
• Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
• A quiet, cozy workspace to handle calls and chats like a pro.

Click Here 🚀 Your First 30-60-90 Days at LTVplus: What to Expect