Order Picker

Kent Building Supplies; New Brunswick; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading retail supplier in Canada is seeking associates who enjoy manual handling and physical work. You will drive sales by engaging customers, understanding their needs, and providing top-notch service. Essential skills include excellent communication, teamwork, and attention to detail. The job requires the ability to work rotating shifts and lift 55 lbs. Join a vibrant team that values safety and continuous improvement.

Qualifications

• Ability to lift 55 lbs.
• Ability to work rotating shifts including days/evenings/weekends.
• 21+ years of age due to forklift requirement.

Responsibilities

• Drive sales through customer engagement and suggestive selling.
• Clarify customer needs and provide appropriate solutions.
• Maintain knowledge of current sales and promotions.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges efficiently.

Skills

Excellent communication

Team player

Sales experience

Customer service experience

Attention to detail

Tools

Computer system (D365)

Job description

Job Description

The service that we offer customers includes ensuring that our product displays are safe and easy to shop. We assist customers with picking and loading their products. To offer these services, we need associates who enjoy manual handling and physical work.

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Clarify and understand customers’ needs and take them to the best solution(s) for their projects.
• Maintain knowledge of current sales and promotions.
• Take initiative and confidently direct customer interactions.
• Produce quotes, material lists, and follow up.
• Demonstrate high standards of safety and customer service.
• Resolve customer challenges quickly and efficiently.
• Continually learn about products and market conditions.
• Be flexible and happy to work various shifts as per store requirements.

Qualifications

• Excellent communication and team player.
• Sales and customer service experience is an asset.
• Possess a high level of attention to detail.
• Ability to lift 55 lbs.
• Ability to work days/evenings/weekends (rotating shifts).
• Ability to learn and operate the applicable computer system (D365) used to process orders.
• 21+ years of age due to forklift requirement (In-house training provided).

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing