Optician, Retail Optical

FYidoctors; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading eyewear retailer in Toronto is seeking an Optician to lead the team and enhance customer experience. As a full-time role, the Optician will ensure high standards in service and product quality while training and inspiring team members. Ideal candidates will be registered in Ontario with sales experience and a passion for eyewear. The position offers a competitive compensation package and employee discounts.

Benefits

Competitive total compensation package

Generous employee discounts

Qualifications

• Minimum 1-2 years sales experience.
• Passionate about fashion, eyewear, and the retail industry.
• Excited by a fast-paced, ever-changing work environment.

Responsibilities

• Act as a leader on the floor and support the team.
• Ensure flawless accuracy in taking optical measurements.
• Exceed sales goals by delivering detailed product information.

Skills

Sales experience

Customer service

Attention to detail

Communication

Time management

Education

Registered Optician in good standing in Ontario

Job description

Our Bonlook- Toronto Eaton Centre is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest Optician!

This position is a full-time role working 30-40 hours per week, Monday to Sunday.

The Optician is a leader on the floor and is accountable for ensuring that all optical areas of the retail business is fulfilled. They are responsible for giving outstanding service, optimizing the customer experience and partnering with the store leaders to drive sales and meet all KPI objectives.

About BonLook

BonLook offers an innovative sales experience and stylish products with unwavering quality. Since its inception, the company's goal has been to make prescription eyewear accessible and a must‑have fashion accessory with unparalleled value. Initially launched online, the company has 36 points of sale in Canada and over 350 employees. Today, BonLook defines itself as the ultimate destination for a wardrobe of trendy frames, designed and created in Montreal.

Responsibilities

• Act as a leader on the floor, supports the team and creates premium in‑store experience
• Mobilize and inspire the team to achieve business goals
• Demonstrate best‑in‑class customer service and lead by example on the sales floor
• Be a stylist and a coach on the floor
• Exceed sales goals by delivering information on the brand, the mission and product (fit, feature and design) to customers
• Responsible for training new employees on all aspects of the business especially optics
• Assist store manager by offering ongoing training to employees
• Represent the BonLook brand: reflect company values and brand image at all time

Optical responsibilities

• Comfortable explaining eyewear prescription
• Ensure flawless accuracy in taking optical measurements, adjusting and fitting eyewear
• Verify that finished eyewear meets Bonlook standards as well as customer requirements and requests
• Demonstrate exceptional product knowledge
• Gather product feedback for merchandising team

Qualifications

• Registered Optician in good standing in Ontario
• Minimum 1‑2 years sales experience
• Passionate about fashion, eyewear, and the retail industry
• Great at communicating clearly and effectively
• Extremely detail oriented and a master at time management
• Excited by a fast‑paced, ever‑changing work environment
• Cool under pressure

Why BonLook?

• Participate in the success of a local company founded by entrepreneurs who saw the potential to develop an entire industry
• To evolve in a company whose products are conceived and designed in Montreal in a head office located in the heart of the Saint‑Henri district on the banks of the Lachine Canal
• Work in a company whose organizational values are applied daily: joy, excellence, innovation and transparency
• Participate in a culture of diversity and inclusion in all areas of the company
• Develop professionally by having access to training on optics via our internal platform and the coaching of our optician trainers
• Access to a competitive total compensation package and a generous employee discount for you, your family and your friends

At BonLook, a division of FYihealth group, we believe that eyewear should keep up with you and elevate your look. Be bold, be fierce; be you. Exclusive fashion‑forward eyewear at accessible price points, wrapped in a modern experience in-store and online. BonLook defines itself as the ultimate destination for trendy frames imagined and designed in Montreal. At BonLook you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.