Optical Store Manager: Lead Service & KPI Excellence

ESSILORLUXOTTICA GROUP; Toronto; On-site; CAD 97,000 - 116,000; Full time

Job summary

A leading global eyewear company is looking for a Store Manager in Toronto to lead the LensCrafters team, ensuring exceptional customer service and operational excellence. The role requires over 4 years of management experience, strong communication skills, and the ability to drive store performance. Competitive pay includes benefits like healthcare and employee discounts, alongside a performance-based bonus structure.

Benefits

Health care

Retirement savings

Paid time off

Employee discounts

Qualifications

• 4+ years management/supervisory experience.
• Comprehensive knowledge from operations.
• Knowledge of current optical theory and merchandise.

Responsibilities

• Ensure the lensCrafters team provides customer service.
• Attract and hire an engaged team.
• Manage operational and inventory tasks.

Skills

Customer Service

Team building

Sales skills

Influencing skills

Strong communicator

Education

High School graduate or equivalent

College degree or equivalent

Tools

Cash register

Computers

Calculators

Job description

A leading global eyewear company is looking for a Store Manager in Toronto to lead the LensCrafters team, ensuring exceptional customer service and operational excellence. The role requires over 4 years of management experience, strong communication skills, and the ability to drive store performance. Competitive pay includes benefits like healthcare and employee discounts, alongside a performance-based bonus structure.