Optical Store Manager - Elevate Customer Experience&Growth

Luxottica; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail optical firm in Ottawa is looking for a Store Manager to lead the customer service team and ensure optimal store performance. The ideal candidate will have strong management experience, exceptional customer service skills, and the ability to analyze financial data to enhance profitability. This position offers a competitive salary and benefits package, including healthcare and retirement savings.

Benefits

Competitive salary

Health care

Paid time off/vacation

Employee discounts

Qualifications

• Strong understanding of customer service principles.
• Proven ability to manage and motivate a team.
• Experience with financial analysis and inventory management.

Responsibilities

• Deliver a superior customer experience through staff performance.
• Analyze financial data to improve store profitability.
• Recruit and train top talent for the store.

Skills

Leadership

Customer Service

Team Building

Influencing Skills

Sales Skills

Education

High School graduate or equivalent

State licensure or ABO Certification

4+ years management/supervisory experience

Tools

POS Systems

Job description

A retail optical firm in Ottawa is looking for a Store Manager to lead the customer service team and ensure optimal store performance. The ideal candidate will have strong management experience, exceptional customer service skills, and the ability to analyze financial data to enhance profitability. This position offers a competitive salary and benefits package, including healthcare and retirement savings.