Optical Practice Coach - Lead Teams & Elevate Patient Care

FYidoctors; Saskatoon; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading eyecare provider in Canada is seeking a full-time Practice Coach to enhance staff performance and manage operational tasks. The ideal candidate should have a college degree and experience in customer service and retail, along with strong leadership and communication skills. The role offers competitive salary and benefits, and promotes a positive workplace culture focused on collaboration and patient care.

Benefits

Competitive salary

Comprehensive benefits package

Ongoing training and development opportunities

Qualifications

• Two to four years of management/supervisory experience.
• Experience in customer service and retail preferred.
• Ability to respond quickly to changing priorities.

Responsibilities

• Manage operational aspects within the practice for customer service.
• Coach and mentor practice staff to enhance their performance.
• Foster teamwork and open communication.

Skills

Coaching and advising staff

Leadership skills

Organizational skills

Communication skills

Customer service

Teamwork

Education

College degree or equivalent experience

Tools

Microsoft Office (Word, PowerPoint, Excel, Outlook)

Job description

A leading eyecare provider in Canada is seeking a full-time Practice Coach to enhance staff performance and manage operational tasks. The ideal candidate should have a college degree and experience in customer service and retail, along with strong leadership and communication skills. The role offers competitive salary and benefits, and promotes a positive workplace culture focused on collaboration and patient care.