Optical Associate - Customer-Focused Eyewear Specialist

FYidoctors; Lasalle; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading eyecare provider in Essex County is seeking a full-time Optical Associate to enhance patient experiences. The role requires a passion for customer service and the ability to manage multiple tasks. Responsibilities include welcoming patients, educating them on eyewear solutions, and providing exceptional care. This position offers excellent wages, a benefits package, and ongoing training opportunities.

Benefits

Quarterly bonuses

Comprehensive benefits package

Ongoing training and development opportunities

Qualifications

• Previous experience in a customer-facing role, preferably retail.
• Passionate about customer service and patient care.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome patients and provide excellent customer service.
• Educate clients about eyewear choices.
• Assist patients with frame selection and optical prescriptions.
• Perform frame measurements and adjustments.
• Manage appointment bookings and billing.

Skills

Customer service

Communication

Technology comfort

Multi-tasking

Job description

A leading eyecare provider in Essex County is seeking a full-time Optical Associate to enhance patient experiences. The role requires a passion for customer service and the ability to manage multiple tasks. Responsibilities include welcoming patients, educating them on eyewear solutions, and providing exceptional care. This position offers excellent wages, a benefits package, and ongoing training opportunities.