Optical Associate - Casual

FYihealth group; City of Lloydminster; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading optical retailer in Lloydminster is seeking an Optical Associate to educate clients on eyewear choices and provide exceptional customer service. This casual position offers 0-19 hours per week, primarily Monday to Friday. The ideal candidate will have retail experience, excellent communication skills, and a passion for customer satisfaction. This role provides an opportunity to grow within a vibrant workplace culture that values diversity and inclusion.

Benefits

Comprehensive total rewards package

Ongoing training and development opportunities

Competitive wages

Qualifications

• Experience in a customer-facing, preferably retail environment.
• Previous optical experience is considered an asset.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Educate clients about eyewear choices for their lifestyle.
• Interpret optical prescriptions from an optometrist.
• Manage appointment bookings and patient interactions.

Skills

Customer service

Communication

Technology proficiency

Multi-tasking

Problem-solving

Job description

Job Description

Our solis optics Lloydminster - 44 Street location is looking for someone like you to bring your exceptional skills and experience with you and join us as an Optical Associate! If you have passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. This position is a casual role working 0-19 hours per week, Monday to Friday.

What Will You Be Doing?

• Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
• Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit your client's aesthetic and performance needs
• Interpreting optical prescriptions as written by an optometrist
• Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
• Placing Contact Lens orders and assisting with fittings
• Communicating with patients in person, by phone, and by email
• Billing the patient, their medical service provider and other third parties
• Managing appointment bookings, prescription printouts and billing and payments
• Warmly greeting patients as they enter our clinic
• Upholding excellent customer service standards using your charisma and problem-solving skills

What Do You Bring?

• Previous experience in a customer-facing, preferably retail environmentpreferred
• Previous optical experience is considered an asset
• Passionate about customer service
• A high level of comfort using technology and computersA great communicator who can provide exceptional patient care
• Able to multi-task in a fast-paced environment

How You'll Benefit:

• A comprehensive total rewards package
• Competitive wages
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture fosters a sense of collaboration
• Ongoing training and development opportunities

Why You Should Join Us solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate experience and team member experience.