Optical Assistant

Boots UK; Cambridge; On-site; CAD 32,000 - 46,000; Part time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non‑Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free, 24/7 counselling and support

Job summary

A well-known retail company is seeking an Optical Assistant to join their team in Cambridge, Canada. In this role, you will engage with customers, handle glasses and contact lenses, and support eye tests while developing your optical knowledge through a dedicated training program. The position includes a variety of benefits such as a retirement savings plan and flexible options for part-time work. Ideal candidates have a passion for customer care and a desire for personal development.

Qualifications

• No specific education required, but experience in a retail or clinical environment is a plus.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

Join to apply for the Optical Assistant role at Boots UK.

About The Role

As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. Work on the shop floor building relationships with customers, greeting them, supporting pre‑screening eye‑tests, and helping find the perfect eye‑wear solution.

Role

Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry‑leading ‘Step Into Optics’ training programme.

• Order, dispense and collect glasses and contact lenses
• Support with eye‑tests and pre‑screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

What You'll Need To Have

• Passion for customer care
• Enthusiasm for learning and personal development

It would be great if you also have

• Experience in a retail or clinical environment

Our Benefits

• Boots Retirement Savings Plan
• Discretionary quarterly bonus
• Generous employee discounts
• Clinical and Non‑Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing diversity of our colleagues and providing a positive and inclusive working environment for all.

What's Next

If your application is successful, you'll be invited to an in‑store interview in the next 14 days.

We are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.