Ops Agent Admin

FedEx Canada; Fort McMurray; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading logistics company in Fort McMurray, Canada, seeks an individual to support station operations and management. Responsibilities include liaising with internal and external customers, assisting in administrative tasks, and achieving departmental goals. Candidates should have a high school diploma, and experience in customer service and administrative roles. Proficiency in MS Excel and Word is required, with PowerPoint preferred. Join a diverse and inclusive workplace where all qualified candidates are encouraged to apply.

Qualifications

• Two years experience in a customer contact environment.
• One year in a secretarial or administrative role.
• Standard level MS Excel, Word; PowerPoint preferred.

Responsibilities

• Support station operations and management.
• Liaison with internal and external customers and suppliers.
• Assist senior manager in achievement of departmental goals.

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

MS Excel

MS Word

Education

High school diploma

Secretarial courses or business college training

Job description

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers, and employees. Co‑ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

Required Knowledge, Skills And Abilities

• High school diploma/educational equivalent with secretarial courses or business college training preferred.
• Two (2) years experience in a customer contact environment, of which one (1) year is in a secretarial/administrative role.
• Standard level MS Excel, Word. PowerPoint is preferred.

Preferred Qualifications

• Good communication (verbal/written), interpersonal and organizational skills required.

Pay Transparency

Pay:

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC Windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5, G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.