Operator Coffee Bar

Safeway; Winnipeg; On-site; CAD 32,000 - 52,000; Full time

Job summary

Safeway in Winnipeg is seeking a Coffee Bar Operator to deliver personalized customer service in a fast-paced café setting. You will lead a small team, ensure excellent product presentation, manage stocking, and handle POS transactions with accuracy.

The role requires strong communication, reliability, and a proactive approach to merchandising and customer care. Evening and weekend availability is encouraged to support busy periods.

Qualifications

• High School diploma required.
• Experience in fast-paced service preferred.
• Retail or grocery experience valued.

Responsibilities

• Greet customers and provide superior service.
• Oversee department merchandising, pricing, and inventory control.
• Lead department staff with scheduling and training.
• Handle cash register payments and POS transactions.
• Ensure department cleanliness and profitability.

Skills

Customer service

Communication skills

Team leadership

POS familiarity

Multitasking

Education

High School Diploma

Tools

POS system

Job description

Ready to start fresh?

A day in the life of a Coffee Bar Operator: Working as either a Starbucks Operator or Tim Hortons Operator is an opportunity to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you customer service skills in a fast-paced, dynamic and friendly environment.

Here's where you'll have an impact:

• Upholds and complies with company procedures, standards and policies in all situations
• Greets customers in a polite and friendly manner
• Demonstrates superior customer service in accordance with Safeway's programs
• Oversees implementation of Safeway's and Starbucks' / Tim Horton's merchandising programs Responsible for pricing, displaying, ordering and inventory control within the Department
• Responsible for the overall presentation, cleanliness and profitability of the Department, while providing excellence in superior customer service
• Supervise Department staff to include scheduling, training and assigning duties
• Ensure paperwork, as set by the Division is followed
• Process cash register payments by cash, cheque, credit card, gift card and debit
• Prepare hot and cold beverages, including specialty drink preparation
• Stocking and ordering product
• Perform all other related duties, as assigned by management.

What you bring to the table:

Experience

• High School
• Previous Starbucks / Tim Hortons or Management experience preferred
• Knowledge, Skills and Abilities Required
• Ability to learn quickly
• Ability to work in a fast paced environment
• Highly motivated and team oriented
• Ability to communicate clearly and concisely in both oral and written form
• Possess strong customer service qualities
• Works in a safe and responsible manner
• Available to work flexible hours
• Evening and weekend availability is strongly encouraged
• Must be available to be scheduled anytime on Sunday (Alberta Only)

Physical Requirements

• (Seldom: Not Daily, Rare: 0-5% of shift, Occasional: 6-33% of shift, Frequent: 34-66% of shift, Constant: 66-100% of shift)
• Occasional lifting of up to 45 pounds
• Constant hand coordination, gripping
• Frequent computer and point of sale system use
• Frequent standing, bending
• Occasional walking, squatting