Operations Training Advisor

UFA Limited; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

UFA is seeking an Operations Training Advisor to support the development and execution of targeted training programs, resources and tools that enhance sales and service of our agricultural products. The role collaborates with stakeholders to identify needs, create content, and deliver e-courses, in-store, classroom training and webinars across the network.

The ideal candidate has a background in Adult Education or HR, 5 years of training experience, strong communication, and willingness to

Qualifications

• Post-secondary education in Adult Education, Human Resources or other relevant Business Management area.
• 5 years of relevant training experience.
• Agricultural & Petroleum experience and knowledge is strongly preferred.
• Solid knowledge of adult learning theory and application, e-learning design, development and delivery.
• Familiarity with e-learning authoring tools.
• Proven ability to gather, analyze, and synthesize information to provide fit for purpose recommendations in order to achieve desired outcomes.
• Strong communication skills, both verbal and written, with the ability to lead and inspire learners through all communication channels.
• A valid driver's license is required. Ability to travel throughout the UFA network extensively (50% - 80% of time per business needs) throughout the UFA network.
• Intermediate level Microsoft Office Suites. Must be proficient in Word, Excel, Adobe and Teams

Responsibilities

• Build effective relationships with business unit leaders and SMEs to evaluate business requirements, identify and prioritize the development of learning resources and programs to meet business needs.
• Perform end-to-end e-learning resource development and instructor led training to deliver integrated, comprehensive solutions that transfer agricultural product knowledge that supports overall sales and service.
• Coordinate vendor training and/or lead in house training workshops in the field to support and develop product knowledge.
• Manage the day to day operations of the training programs including creating and maintaining student curriculums, reporting, and general administration and responding to employee inquiries.
• Create, maintain and update process documentation for the systems for reference and training purposes.
• Perform other duties as requested.

Skills

Adult learning theory

E-learning design

Communication skills

Travel readiness

Microsoft Office

Education

Post-secondary education in Adult Education, Human Resources or other relevant Business Management area

Tools

Microsoft Office Suite

Word

Excel

Adobe

Teams

Job description

Reporting to the Sr. Manager, Training & Business Solutions the Operations Training Advisor is an intermediate role responsible for supporting the development and execution of targeted training programs, resources and tools that support the sale and service of products to our customers and members across the network that deliver to business objective and the short & long term financial results of UFA businesses. This position will work closely with the designated business stakeholders to identify training needs, develop content, reference materials and deliver and/or coordinate e-courses, in-store, classroom training, webinars, blending learning programs and their supporting resources.

Key Responsibilities/Accountabilities:

• Build effective relationships with business unit leaders and subject matter experts (SME) to evaluate business requirements, identify and prioritize the development of learning resources and programs to meet business needs.
• Perform end-to-end (business needs analysis, solutions design, development, and delivery) e-learning resource development and instructor lead training in order to deliver integrated, comprehensive solutions that transfer agricultural product knowledge that supports overall sales and service.
• Coordinate vendor training and/or lead in house training workshops in the field to support and develop product knowledge and support the overall development of employees.
• Manage the day to day operations of the training programs including creating and maintaining student curriculums, reporting, and general administration and responding to employee inquiries. Execution of tactics and development programs as outlined in the annual training plan.
• Create, maintain and update process documentation for the systems for reference and training purposes.
• Perform other duties as requested.

Qualifications required for the position:

• Post-secondary education in Adult Education, Human Resources or other relevant Business Management area.
• 5 years of relevant training experience.
• Agricultural &/or Petroleum experience and knowledge is strongly preferred.
• Solid knowledge of adult learning theory and application, e-learning design, development and delivery.
• Familiarity with e-learning authoring tools.
• Proven ability to gather, analyze, and synthesize information to provide fit for purpose recommendations in order to achieve desired outcomes.
• Strong communication skills, both verbal and written, with the ability to lead and inspire learners through all communication channels.
• A valid driver's license is required. Ability to travel throughout the UFA network extensively (50% - 80% of time per business needs) throughout the UFA network.
• Intermediate level Microsoft Office Suites. Must be proficient in Word, Excel, Adobe and Teams

You and UFA. Let's Grow Together.

UFA is one of Canada's largest and most progressive agricultural co-operatives. We're a multi-billion-dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we're proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.

• A Business with a Purpose - Join a member-owned co-operative with a mission that matters: improving the well-being of our members, helping them feed the world, and enabling investment in local communities.
• Recognized and Rewarded for Your Performance - At UFA, success is shared. You'll own your work and be recognized for both individual and organizational results.
• Work-Life Success - We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.
• We Help Each Other Grow - Our collaborative culture fosters growth through hands-on experience, mentorship, training, educational support, and diverse career paths.

Diversity Equity, and Belonging

At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact [e-mail] .

Stay Connected

We thank all applicants for their interest. Only those selected for an interview will be contacted.