Operations Team Lead (3PL, Transportation)

MT Talent; London; On-site; CAD 70,000 - 75,000; Full time

Job summary

A strategic recruitment agency is seeking an Operations Team Lead for a recognized client in the logistics industry in London, Ontario. The role involves overseeing operations, leading a team, and ensuring efficient workflows while promoting a collaborative and growth-oriented work environment. Ideal candidates will have strong organizational skills and a degree in business administration. Competitive salary and performance bonus offered.

Benefits

Collaborative Environment

Work-Life Balance Support

Comprehensive Benefits

Social Culture

Commitment to Growth

Qualifications

• Entrepreneurial spirit and strong business acumen.
• Post-secondary education preferred for role.
• Ability to effectively resolve issues with professionalism.

Responsibilities

• Oversee daily operations and lead a team.
• Delegate tasks and handle escalations.
• Implement SOPs to streamline logistics workflows.
• Collaborate with departments for pricing strategies.
• Train and develop operational staff.

Skills

Entrepreneurial spirit

High level of organization

Calm under pressure

Natural problem-solver

Strong attention to detail

Organizational skills

Education

Post-secondary degree or diploma in business administration

Tools

Microsoft Office suite

CRM

ERP

Job description

Overview

JOB TITLE : Operations Team Lead

LOCATION : London, ON, Canada (On-Site)

SALARY RANGE : $70,-75, + performance bonus

Who Are We?

We are a strategic recruitment agency specializing in connecting skilled professionals with top employers across Canada and the United States. Our holistic approach ensures that both technical and cultural alignment leads to long-term success for all parties involved.

Why Are We Looking for You?

We are proud to support our esteemed client in hiring an Operations Team Lead for an exciting opportunity in the 3rd-party logistics industry. Our client is a well-established leader in the transportation industry, known for their commitment to long-term growth and providing great customer experience. They take pride in investing in their team, offering ongoing training, career growth opportunities, and a supportive work environment.

What’s In It for You?

• Collaborative Environment - mutual success and shared goals are tantamount to success with this team. Everyone puts their minds together to solve problems.
• Work-Life Balance Support - employees benefit from a generous allotment of vacation and personal days.
• Comprehensive Benefits - the benefits package includes contributions to retirement savings plans, supporting long-term financial security.
• Social Culture - regular social events—such as seasonal gatherings and team outings!
• Commitment to Growth - ongoing professional development is encouraged, within a workplace culture that values diversity, inclusion, and recognition as a top employer.

What Will You Do?

• Help oversee day-to-day operations in the branch, leading a team of Logistics Coordinators and administrative staff.
• Delegate tasks to appropriate team members and stepping in as needed with carrier and / or customer escalations.
• Establish and implement SOPs for the team to streamline and optimize workflow in the logistics department.
• Collaborate with other departments to maximize pricing strategies to win new business and maintain existing customer accounts.
• Act as a layer between sales and operational departments, bridging the gap as needed.
• Help train and develop operational staff on a continuous basis.
• Other tasks as needed.

What Do You Bring?

• Entrepreneurial spirit and attitude, strong business sense and acumen.
• High level of organization.
• Ability to stay calm under pressure in stressful situations.
• Natural problem-solver, capable of addressing issues with tact and consideration.
• Post-secondary degree or diploma in business administration is preferred.
• Technical proficiency with Microsoft Office suite, CRM, ERP.
• Strong attention to detail, organizational skills.