Operations Support: QA, Training & Customer Care

Randstad Canada; Mississauga; On-site; CAD 53,000 - 55,000; Full time

Job summary

A leading staffing solutions company in Mississauga is seeking a detail-oriented professional to support business operations and drive efficiency. You will train warehouse staff, assist customers, and maintain SOPs. The ideal candidate possesses strong problem-solving and organizational skills. This permanent role offers a competitive salary ranging from $53,000 to $55,000, alongside benefits such as vacation and RRSP matching.

Benefits

Vacation

Benefits

RRSP matching

Accessible location (Oakville)

Qualifications

• Comfortable presenting and instructing colleagues on procedures.
• Knowledge of the pharmaceutical industry or willingness to learn.
• Self-starting and independent.
• English proficiency is required.

Responsibilities

• Train and re-train warehouse staff on SOPs and best practices.
• Assist customers via phone, email, and fax.
• Accurately enter orders into the internal system.
• Ensure delivery of scheduled shipments.
• Assist with warehouse picking and packing medications.

Skills

Problem-solving skills

Organizational skills

Planning skills

Communication skills

Training abilities

Job description

A leading staffing solutions company in Mississauga is seeking a detail-oriented professional to support business operations and drive efficiency. You will train warehouse staff, assist customers, and maintain SOPs. The ideal candidate possesses strong problem-solving and organizational skills. This permanent role offers a competitive salary ranging from $53,000 to $55,000, alongside benefits such as vacation and RRSP matching.