Operations Support Coordinator

Kaizen Lab Inc.; Calgary; Hybrid; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking an Operations Support Coordinator to join their Calgary team. This role is pivotal in providing technical, administrative, and project-related support to enhance operational efficiency. You will assist Project Managers and Account Managers in executing projects, maintaining office operations, and ensuring timely completion of tasks. The company is committed to reducing environmental footprints and offers a collaborative environment where you can grow your career. If you are detail-oriented, proactive, and passionate about making a difference, this opportunity is for you.

Benefits

Comprehensive extended health benefits

Flexible work schedules

Business-casual dress code

Pet friendly offices

Work from home flexibility

Eligibility for profit sharing

External and internal training budget

Educational reimbursement

Qualifications

• Minimum of 2 years experience in administrative or operations support role.
• High proficiency in Microsoft Office Suite, especially Excel and Outlook.

Responsibilities

• Support Project Managers with coordination tasks and maintain office operations.
• Manage front desk duties and coordinate with building management.

Skills

Microsoft Office Suite

Organizational Skills

Communication Skills

Problem Solving

Multi-tasking

Education

2+ years in administrative or operations role

Experience in environmental consulting

Tools

SharePoint

SiteView

SCEMA

Job description

Office Location: Fort St. John, BC

Pay Range: $25 to $30 per hour

Anticipated Start Date: May 2025

Candidate is expected to be able to work from our Calgary office. Our current office schedule is Monday to Thursday, in-office, and work-from-home flexibility on Friday.

Overview

SynergyAspen's purpose is to reduce our clients’ environmental footprint. We are a growing environmental consulting firm that provides clients with exceptional service and value, and our employees with meaningful careers. Our areas of expertise include contaminated sites, reclamation, and natural sciences work.

The primary function of the Operations Support Coordinator is to provide a blend of technical, administrative, and project-related support to our Operations team located in Calgary, Fort St. John, and Port Moody. This role is designed to assist Project Managers and Account Managers with project execution and operational efficiency by taking on key coordination tasks, maintaining office operations, and ensuring timely completion of routine project and administrative duties. The position reports to our Operations Manager.

Your Key Responsibilities

• Support Project Managers and Account Managers with day-to-day coordination tasks, including:
• File emails and project documentation in network folders and SharePoint
• Update client databases such as SiteView, SCEMA, and Strattix
• Assist with cost tracking, project/report tracking, and budget monitoring tasks
• Coordinate job logistics by booking contractors and assisting with BC1 Call submissions
• Assist in entering 3rd party project invoices into client and internal databases
• Assist in managing scheduling logistics using SynergyAspen’s Master Schedule
• Tabulate analytical data using fit-for-purpose software
• Maintain a billable target
• Perform additional tasks as required
• Serve as the admin point of contact for the Calgary office
• Manage front desk duties including mail pickup, visitor reception, and supply restocking
• Handle coordination with building management, vendors, and service providers
• Coordinate with SynergyAspen’s admin team on larger administrative matters, such as event planning

What You Offer SynergyAspen

• Minimum of 2 years of experience in a similar administrative, operations, or technical support role
• Experience in the environmental consulting industry is an asset
• High level of proficiency in Microsoft Office Suite, especially Outlook, Excel, Word, and PowerPoint
• Comfortable working within digital platforms and databases such as SharePoint, SiteView, and SCEMA
• Excellent organizational and multi-tasking skills with a strong attention to detail
• Strong written and verbal communication skills with the ability to work independently and collaboratively within a multi-disciplinary team
• Ability to work in a fast-paced, deadline-driven environment
• A proactive approach to problem solving, with a willingness to take initiative and adapt to changing priorities
• Commitment to safety

Applications are welcomed from all individuals, including women, Indigenous people, persons with disabilities, visible minorities, people of all sexual orientations and gender identities, and others who may contribute to the further diversification of our company. Successful candidates may be required to submit reference checks, criminal background checks, and education verification.

We thank all applicants for their interest, but only shortlisted candidates will be contacted.

What SynergyAspen Offers You

• An opportunity to be a leader in the adoption and use of technology for an environmental consulting company with the purpose of reducing our clients’ environmental footprint.
• An opportunity to expand your expertise, and work for a company with integrity of purpose.
• An opportunity to develop your career in a growing company from three (3) different office locations (Fort St. John & Port Moody, BC and Calgary, AB).
• Competitive compensation and comprehensive extended health benefits.
• Eligibility for educational and professional membership dues reimbursements.
• Eligibility for profit sharing.
• External and internal training budget.
• Flexible work schedules and time-off options (banked time and unpaid time-off).
• Business-casual dress code.
• Pet friendly offices.
• Work from home flexibility.