Operations Supervisor-2

FedEx; Glenburnie; On-site; CAD 55,000 - 70,000; Full time

Job summary

A global logistics company in Glenburnie, Ontario, is seeking an Operations Supervisor to manage daily sort operations and lead Cargo Handlers. The ideal candidate should hold a college degree, have at least two years of supervisory experience, and demonstrate strong leadership and communication skills. This role also emphasizes adherence to safety policies and includes responsibilities for employee development and conflict resolution.

Qualifications

• 2 years FedEx sort operations or 2 years supervisory experience in a related industry.
• Valid driver’s license with a good driving record.
• Ability to lift 70 lbs and maneuver up to 150 lbs with equipment.

Responsibilities

• Lead employees in package handling and sorting operations.
• Oversee Cargo Handler functions and staff management.
• Ensure compliance with FXE policies and government regulations.

Skills

Leadership

Mentoring

Coaching

Communication

Conflict resolution

Organizational skills

Analytical skills

Education

College degree

Job description

Overview

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring / coaching / training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

Responsibilities

Note: The original description primarily outlines supervisory responsibilities for sort operations and staff within a station, including leadership, mentoring, coaching, training, and ensuring compliance with policies and procedures. The following consolidated responsibilities reflect the content provided:

• Lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function.
• Oversee all Cargo Handler (CH) functions, including direction of work activities and staff management.
• Mentor, coach, train staff to ensure compliance with FXE policies, procedures, and government regulations.
• Support FXE Safety Above All Culture within the station.

Qualifications

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• EXCEL Leadership Development Stream (Preferred)
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Additional Information

• Qualifications Requises : Grade 84
• Transparence Salariale :
• Salaire :
• Détails Supplémentaires : Note : This is a REPOST. Note 2 : Experience requirement is amended to 12months of Sort Operations OR Senior Level Hourly experience required. Job reposted 10 / 23 / 2025, job unposted 10 / 30 / 2025 at 3 : 00pm local time.

DÉNI DE RESPONSABILITÉ

Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et / ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi

FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.