Operations Supervisor

TJX Canada; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A retail distribution company in Toronto is seeking an Operations Supervisor to lead a dynamic team. The role involves overseeing daily operations, ensuring safety and quality standards, and mentoring team members. Ideal candidates should have a minimum of 2 years of supervisory experience and strong communication skills. This position offers a comprehensive benefits package, including health care resources and associate discounts.

Benefits

Healthcare spending account

Retirement Savings Program

Associate discounts

Family Assistance Program

Qualifications

• Minimum of 2 years supervisory experience in Distribution, Retail or similar industry.
• Experience leading diverse teams in fast-paced warehouse environments.
• Ability to provide direction and mentorship to team members.

Responsibilities

• Oversee day-to-day operations within an assigned production area.
• Lead a team to ensure production targets and objectives are met.
• Mentor and guide team members on best practices and problem resolution.

Skills

Leadership

Problem-solving

Communication

Education

University Degree or College Diploma

Job description

We're seeking an Operations Supervisor to join our fast-paced, dynamic Distribution Centre team! This is your chance to step into a leadership role where you'll empower your team, streamline daily operations, and drive efficiency—while keeping safety, quality, and service a top priority. If you thrive on problem-solving, love making an impact, and enjoy mentoring others, this role could be the perfect fit for you.

Why Work With Us?

We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

Our comprehensive training and development programs provide you with the tools and resources to expand your skills.

Enjoy Associate discounts at our stores, available to you and eligible family members.

Our benefits package starts immediately and includes a healthcare spending account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources.

What You’ll Do:

Responsible for the day-to-day operations within an assigned production area by providing leadership to Associates, ensuring production requirements are met, while maintaining cost efficiencies, health and safety, quality and service standards, and positive Associate Labor Relations.

Lead with a collaborative approach across shifts and supervise a team of Associates to ensure the plans and objectives are implemented in a timely manner

Plan for and respond to plans for current production and seasonal fluctuations, ensuring the effective execution of targets and production plans

Lead and address departmental obstacles to ensure a balanced production flow

Provide direction, advice and guidance to team members on key activities; mentors, trains, answers questions and discusses the best business practices

About You:

Minimum of 2 years supervisory experience in Distribution, Retail or similar industry

University Degree or College Diploma; or equivalent work experience

Experience in leading diverse teams that support fast paced warehouse environments, including planning, prioritizing, developing and implementing processes, tools and supporting Associate performance

Strong communication and leadership skills with ability to positively influence management and Associates to act in the best interest of the Company by providing advice, feedback and mentorship to resolve problems