Operations Supervisor

FedEx Canada; Hamilton; On-site; CAD 42,000 - 52,000; Part time

Job summary

FedEx Canada is seeking an interview-position Operations Supervisor to support FedEx Express Safety Above All culture and manage station sort operations and Cargo Handlers. You will lead, coach, and mentor staff, ensuring efficient routing and quick recovery from service issues within the station.

The role requires at least 2 years in FedEx sort operations or supervisory experience, plus a valid driver’s license.

Qualifications

• College degree is required.
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience.
• Must possess valid driver’s license and a good driving record.

Responsibilities

• Lead and guide Cargo Handlers (CH) staff in day-to-day sort operations and routing.
• Direct work activities and mentor/coaching for staff to ensure compliance with FXE policies and government regulations.
• Oversee CH functions, ensuring timely task execution and resolution of service issues within the station sort.
• Maintain safety culture and support the FXE Safety Above All initiative.

Skills

Leadership

Team supervision

Communication

Time management

Problem solving

Driver's license

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Required Knowledge, Skills And Abilities

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR,
• 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Additional Details:

Posting: 09/24/2026 – 10/01/2026 at 3PM EST local. Temporary part-time assignment up to 6 months. Shift 1430-1930 required to work on Sundays.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.