Operations supervisor

Intelcom | Dragonfly; Drummondville; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading last-mile carrier in the e-commerce sector is seeking an Operations Supervisor in Drummondville, Canada. This role involves ensuring the seamless day-to-day running of the delivery business, overseeing deliveries, and leading a team to achieve outstanding customer experiences. Successful candidates will need strong leadership skills and be comfortable in a warehouse environment. The position offers an opportunity to impact efficiency, safety, and innovation in delivery operations.

Qualifications

• Curious about the transport industry.
• Ability to lift heavy charges.
• Experience in managing delivery operations.

Responsibilities

• Ensure the seamless running of the delivery business day-to-day.
• Manage undelivered packages and complete daily reports.
• Participate in the development of procedures and working methods.

Skills

Resourceful and autonomous

Strong leadership skills

Comfortable in a warehouse environment

Job description

Ride the next mile with us!

Why choose Intelcom and become one of our Operations Supervisor?

• You’ll get to ensure the seamless running of our delivery business day-to-day
• You’ll utilise your communication and leadership skills with employees and Independent Delivery Contractors to ensure on-time deliveries and outstanding customer experience including managing undelivered packages as well completing daily reports
• You thrive in a fast-paced environment with lots of action where you need to adapt very quickly to the needs of the business by making quick decisions and problem-solving situations that will come up
• You’ll have the opportunity to participate in the development of procedures and working methods as well as ensuring they are followed by monitoring key performance indicators
• You are a huge fan of health and safety and will have the ability to promote and follow safe work methods and behaviours

What do you need to be successful?

• Resourceful and autonomous
• Curious about the transport industry
• Strong leadership skills
• Being comfortable to work in a Warehouse environment, long standing hours and lifting heavy charges

If this job interests you, send us your application and we’ll get in touch with you as soon as possible.

Warehouse – Management – Leadership – Delivery – Customer Service

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

Apply Now.