Operations Specialist: Scheduling & Field Support

Community Fire Prevention Ltd; Port Coquitlam; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent fire prevention service provider in Port Coquitlam is seeking an Operations Specialist to manage work orders and coordinate service calls effectively. The ideal candidate should possess excellent communication skills, a strong work ethic, and experience with MS Office. This position offers a competitive salary and benefits after three months, along with opportunities for growth in a supportive work environment.

Benefits

Competitive Salary

On the job training and company paid education

Career growth opportunities

Supportive work environment

Benefits package including extended medical, dental, and vision care after three months

Qualifications

• 1-2 years experience in a similar role is considered an asset.
• Experience/knowledge of Fire Prevention Industry is considered an asset.

Responsibilities

• Oversee scheduled jobs daily to ensure work is set up for success.
• Confirm all Technicians have a full day of work scheduled.
• Assign Service Calls based on priority.
• Communicate Technician absences with Payroll Team.
• Conduct customer satisfaction calls.

Skills

Excellent telephone skills

Organization in a fast-paced environment

Exceptional English verbal communication

Team player

Education

High school diploma or GED

Tools

MS Office Suite (Excel, Word, Outlook)

Job description

A prominent fire prevention service provider in Port Coquitlam is seeking an Operations Specialist to manage work orders and coordinate service calls effectively. The ideal candidate should possess excellent communication skills, a strong work ethic, and experience with MS Office. This position offers a competitive salary and benefits after three months, along with opportunities for growth in a supportive work environment.