Operations Specialist

Kelly Services; Toronto; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

A major staffing and recruitment agency in Toronto is looking for an Operations Specialist to join a small team in the financial sector. This role focuses on ensuring account accuracy, resolving discrepancies, and handling operational transactions effectively. The ideal candidate should have strong Excel skills, experience with account reconciliation, and excellent communication abilities. This position starts onsite for 3 months before transitioning to a hybrid model. Grow your career within a supportive environment. Apply now!

Qualifications

• Must have strong Excel skills including VLOOKUP and pivot tables.
• Experience in reconciliation and balancing accounts is required.
• Excellent communication skills are essential for this role.

Responsibilities

• Balancing and reconciling accounts within defined timelines.
• Identifying breaks and investigating root causes.
• Communicating with involved teams to correct issues.

Skills

Strong Excel skills (VLOOKUP, pivot tables, ability to work with macros)

Experience with reconciliation and balancing accounts

Strong written and verbal communication

High accuracy and strong analytical capability

Job description

Operations Specialist

Work Arrangement

Onsite for the first 3 months (5 days/week), then hybrid (4 days/week)

Why Join Us?

Looking to grow your career in the banking and financial industry within a supportive, collaborative environment? As an Operations Specialist, you’ll join a small team that plays a critical role in ensuring accounts are properly balanced, discrepancies are resolved, and operational processes run smoothly and accurately.

What You’ll Be Doing

You’ll be part of a 3-person operations team responsible for managing account balancing, identifying breaks, and ensuring timely resolution. This role focuses on accuracy, communication, and strong analytical skills to maintain the integrity of internal processes.

Your Responsibilities Will Include

• Balancing and reconciling accounts within defined timelines
• Identifying breaks and investigating root causes
• Communicating with the responsible team or individuals to correct issues
• Ensuring breaks are fully resolved and documented
• Processing operational transactions accurately and in compliance with policies and SLAs

What You Bring to the Team

Must-Have Skills

• Strong Excel skills (VLOOKUP, pivot tables, ability to work with macros)
• Experience with reconciliation and balancing accounts
• Strong written and verbal communication
• Ability to learn quickly and listen actively
• High accuracy and strong analytical capability

Soft Skills

• Exceptional attention to detail
• Strong time management and organization
• Ability to work both independently and collaboratively
• Adaptability to changing processes and priorities

Sound Like You?

If you’re detail-driven, analytical, and ready to contribute to an impactful operations team within the financial sector, we’d love to hear from you.

Grow your skills and advance your career — apply today!

EEO Statement

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.