Operations Planner

Frontline group; Peterborough; Hybrid; CAD 52,000 - 71,000; Full time

Benefits offered by this job

28 days holiday (pro rata)

Pension with life assurance

Informal hybrid working

Wellbeing support

On-site gym and parking in Peterboro'

Salary sacrifice options

Learning and development opportunities

Mentoring and coaching

Job summary

Frontline Group is seeking a proactive Stock & Returns Coordinator to coordinate stock movements and manage the returns process across a busy supply chain. You will work with suppliers to arrange collections, confirm credits, and drive cost-efficient resolutions.

This role offers an informal hybrid working model with structured office days to keep processes accurate and efficient. You will gain valuable planning and inventory experience while impacting stock performance across key accounts.

Qualifications

• Experience in logistics, distribution, FMCG, or similar environments.
• Ability to coordinate stock movements and returns processes.
• Confident data analysis and working with numbers under tight deadlines.
• Familiarity with stock management systems; Excel and Business Central helpful.

Responsibilities

• Produce and share weekly delist reports and returns data.
• Manage cyclical and ad-hoc stock returns from data to completion.
• Prepare returns information and request supplier return authorisations.
• Arrange cost-effective stock returns or disposal and necessary paperwork.
• Coordinate with suppliers to confirm credits and investigate shortfalls.
• Maintain the returns tracker and monitor performance, taking corrective actions.
• Organise weekly and ad-hoc stock movements, including promotions collections.
• Create allocation files, lookahead reports and monthly tracking info.
• Analyse return rates, shrink, and stock variances to drive improvements.
• Build relationships with suppliers and wholesale partners across the chain.

Skills

Stock movements coordination

Supply chain familiarity

Analytical skills

Excel proficiency

Data analysis

Tools

Excel

Business Central

Job description

Are you organised, analytical and confident coordinating stock movements across a busy supply chain?

In this varied role, you’ll take ownership of regular and ad‑hoc stock movements and manage the stock returns process, ensuring activity is accurate, efficient and cost‑effective. A major focus of the role is managing stock returns, from preparing accurate data and arranging collections to confirming supplier credits

You’ll work closely with suppliers and supply chain partners to arrange collections, confirm credits, resolve issues and identify opportunities to improve processes.

This is a great opportunity to build your planning and inventory experience while making a direct impact on stock performance.

We offer an informal hybrid working model, with a minimum of 8 office days every 4 weeks.

Whatyou’llbedoing:

• Produce and share weekly delist reports and potential returns data.
• Manage cyclical and ad‑hoc stock returns from initial data through to completion.
• Prepare accurate returns information and request return authorisations from suppliers.
• Arrange cost‑effective stock returns or secure disposal, including the required paperwork.
• Work with suppliers to confirm accurate credits and investigate any return shortfalls.
• Maintain the shared returns tracker and monitor performance, taking corrective action where needed.
• Arrange weekly and ad‑hoc stock movements, including promotional cardboard collections and deliveries.
• Produce allocation files, lookahead reports and monthly promotional tracking information.
• Analyse return rates, shrink and stock variances, recommending practical improvements.
• Build effective relationships with suppliers, wholesale partners and other supply chain stakeholders.

What we're looking for:

• Experience of working in logistics, distribution, FMCG, media distribution or a similar environment.
• Familiarity with demand planning, inventory management, production planning or supply chain processes.
• An organised and methodical approach, with confidence working to tight deadlines.
• The ability to analyse information accurately and work comfortably with numbers.
• Confidence using systems, including Excel; familiarity with stock management systems or Business Central would be helpful.
• The ability to build positive working relationships and communicate effectively with different stakeholders.
• A positive, resourceful approach and the confidence to challenge constructively.
• An interest in improving processes and making a measurable difference

Please note Frontline Group is unable to provide sponsorship for this role.

Aboutus

United by our mission to ‘Make the Complex Simple’, we connect some of the world’s most recognised brands with consumers across retail, media, and premium environments.We’re the UK’s leading magazine distribution business and a leading retail solutions partner across publishing and home entertainment, made up of three business units – Frontline Distribution Solutions, Frontline Retail Solutions, and Gold Key Media.

Through our three business units, we deliver market‑leading solutions across publishing, home entertainment, and global brand engagement. From managing the retail journey for iconic titles like Vogue, Grazia, Radio Times and Good Housekeeping, as well as leading children’s brands such as Pokémon, Frozen and Barbie, to working with major publishers, film and music studios, and leading UK retailers including Tesco, Sainsbury’s, Asda, Morrisons and Waitrose, we play a critical role in bringing products to market.Our reach also extends to premium global environments, with brand placements across major travel hubs, four‑and five‑star hotels, airport lounges, and internationally renowned events – partnering with world‑leading hospitality venues to engage high‑value audiences.

Whether it’s magazines, collectibles, books, music, film, or global brand campaigns, we combine deep industry expertise, strong partnerships, and innovative execution to deliver commercial success for our clients.

OurCulture

We’re passionate about developing talent and supporting our people grow and thrive.

Our people are at the heart of our success. You’ll be part of a business that celebrates diversity and creates an environment where everyone feels welcomed, valued, and empowered to be their authentic selves.

Guided by our I ACT values – Impact, Ambition, Collaboration, and Trust – you’ll work in a team that encourages innovation, drives sustainable performance, and supports your development, giving you the opportunity to make a real impact within a happy, high‑performing and inclusive working environment.

Weofferacomprehensivebenefitspackagetosupportyourwellbeingandlifestyle,including:

• 28daysholidayplusbankholidays(prorata)
• Contributorypension,includinglifeassurance,andincomeprotection
• Informalhybridworkingarrangements,combiningin-officeandremote/homeworking.
• Additionalleave:2paidvolunteeringdaysperyearandfamily-friendlypolicy
• Wellbeingsupport,includingourEmployeeAssistanceProgramme
• On‑sitegymandparkingatStuartHouse,Peterborough
• RewardGatewayscheme–SmartSpendingAppwithaccesstoarangeofdealsanddiscounts
• Salary‑sacrificeoptionsincludingprivatemedicalinsurance,carscheme,andholidaypurchasescheme
• Learninganddevelopmentopportunities
• Coachingandmentoringavailabletoallcolleagues