Operations Manager {SE}

ARCH Cutting Tools; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

ARCH Global Precision in Toronto, Canada seeks an experienced Operations Leader to guide manufacturing and plant performance. You will oversee scheduling, cost control, and continuous improvement initiatives, while aligning with executive priorities and Lean principles.

Ideal candidates bring strong leadership, strategic thinking, and a track record of delivering efficiency gains in a fast-paced shop environment. Onsite work with collaboration across departments is expected.

Qualifications

• 5–7 years of related experience in a machine shop manufacturing environment or equivalent

Responsibilities

• Lead employee relations through effective communication, coaching, training, and development.
• Oversee the manufacturing schedule to maximize productivity.
• Drive problem resolution for fast improvements and better working relationships.
• Strategic planning to enhance profitability, productivity, and efficiency.
• Ensure compliance with OSHA, safety, quality, and on-time delivery at lowest cost.
• Determine operations headcount and budget planning; generate reports for targets.

Skills

Leadership

People management

Strategic thinking

Quality control

Cost consciousness

Education

College degree

High School Diploma

Trade certificate

Tools

Microsoft Word

Microsoft Excel

Job description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides leadership for employee relations through effective communications, coaching, training, and development.
• Oversees the manufacturing schedule to ensure proper workload distribution to maximize productivity.
• Provides leadership for problem resolution to facilitate fast improvements and improved working relationships.
• Strategic planning and execution to enhance profitability, productivity, and efficiency throughout the companys operations.
• Ensures compliance with company standards for cost control, waste reduction, quality, OSHA, safety, and complete and on-time delivery at the lowest possible cost.
• Determines operations headcount needs and ensures compliance with company policies.
• Provides budgeting support, planning, and auditing as required. Generates necessary reports for the Operations group to support agreed upon targets are being met.
• Identifies, communicates, and drives implementation of capital investments and improvement projects with the support of the Facilities & Deburring Manager
• Manages compliance with state and federal regulations.
• Manages policy deployment in the areas of Lean Manufacturing techniques, quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, visual controls, and plant performance measures.
• Implement improved processes and management methods to generate higher ROI and workflow optimization.
• Interact regularly with executive team and departmental supervision to ensure that companys operational priorities are aligned with total company direction.
• Continually investigate and introduce process improvement measures and presents suggestions to BU President for consideration.
• Participate and/or provides input in vendor negotiations to ensure product relevance and cost-efficiency
• Performs other related duties as assigned.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Leadership - Inspires and motivates others to perform well; effectively influences actions and opinions of others.
• Managing People - Develops subordinates' skills and encourages growth; improves processes, products, and services.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Business and Cost Consciousness - Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals, Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Qualification and Education requirements

• College Degree, High School Diploma, Trade School Certificate or equivalent.
• Five to Seven years of related experience in a machine shop manufacturing environment; or equivalent combination of education and experience

Qualification and Other Skills Required

• Customer Service - Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Communications - Exhibits good listening and comprehension.
• Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition. Aligns work with strategic goals.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should understand Microsoft Office Software- especially knowledge of Microsoft Word and Microsoft Excel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee will be in the office and shop and required to sit, stand, and walk.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The office is located near the plant facility therefore the noise level in the work environment is often moderate.
• This function is a job that requires an onsite presence and will require flexible hours that allow for interaction with 1 st , 2 nd , and 3 rd

Additional Notes

ARCH Global Precision is an Equal Opportunity Employee and wholeheartedly supports diversity in the workplace as a basic premise for business success. All employees of ARCH Global Precision are employed on an at-will basis.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.