operations manager, restaurant chain

Government of Canada - Western; Surrey; On-site; CAD 40,000 - 55,000; Full time

Job summary

A government agency in Metro Vancouver is seeking a qualified individual to oversee daily operations, manage staff, and ensure excellent customer service. The role requires a secondary school graduation certificate and relevant experience, with responsibilities including training staff, evaluating operations, and modifying service offerings. This position is on-site in Surrey, with no remote work option.

Qualifications

• 2 years to less than 3 years of relevant experience in a similar role.

Responsibilities

• Evaluate daily operations.
• Modify food preparation methods and menu prices according to the restaurant budget.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Conduct performance reviews.
• Cost products and services.
• Ensure health and safety regulations are followed.
• Participate in marketing plans and implementation.
• Address customers' complaints or concerns.
• Provide customer service.

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Evaluate daily operations
• Modify food preparation methods and menu prices according to the restaurant budget
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Train staff
• Determine type of services to be offered and implement operational procedures
• Conduct performance reviews
• Cost products and services
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service