Operations manager, restaurant

Edo Japan (Riverside); Penticton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A local restaurant chain in Penticton is seeking an Operations Manager to oversee daily operations and ensure customer satisfaction. Responsibilities include planning services, managing staff, and maintaining safety regulations. Candidates should have 2-3 years of experience and a college education. This permanent position offers a work week of 30 hours, with strong interpersonal and communication skills required.

Qualifications

• 2 years to less than 3 years of experience required.

Responsibilities

• Plan and organize daily operations.
• Determine services to be offered and implement operational procedures.
• Balance cash and complete reports.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate arrangements with suppliers.
• Negotiate with clients for catering or facilities use.
• Participate in marketing plans.
• Address customer complaints.
• Provide customer service.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Team player

Education

College / CEGEP

Job description

• Education : College / CEGEP
• Experience : 2 years to less than 3 years

Responsibilities

• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers\' complaints or concerns
• Provide customer service

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Work under pressure
• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player

Work Term : Permanent

Work Language : English

Hours : 30 hours per week