Operations manager, restaurant

Petro-Canada; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

A well-known Canadian company in Kitchener seeks an experienced manager for restaurant operations. Candidates should have a college diploma and at least 1 year of relevant experience. The role includes recruiting staff, planning operations, maintaining inventory, and ensuring compliance with health regulations. Strong communication skills and the ability to multitask are essential. This position is fully on-site and requires a fast-paced work approach.

Qualifications

• 1 year to less than 2 years of experience.

Responsibilities

• Evaluate daily operations.
• Plan and organize daily operations.
• Recruit staff.
• Determine services to be offered.
• Balance cash and complete reports.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate with suppliers.
• Participate in marketing plans.
• Address customer complaints.
• Prepare budgets and monitor revenues.

Skills

Attention to detail

Client focus

Dependability

Excellent oral communication

Excellent written communication

Team player

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Job description

Overview

Languages
English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities

• Evaluate daily operations
• Plan and organize daily operations
• Recruit staff
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Prepare budgets and monitor revenues and expenses

Supervision

• More than 20 people

Additional information

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Team player
• Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Support for persons with disabilities – Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Support for newcomers and refugees – Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Support for youths – Provides awareness training to employees to create a welcoming work environment for youth
• Support for Veterans – Provides awareness training to employees to create a welcoming work environment for Veterans
• Support for Indigenous people – Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Support for mature workers – Provides staff with awareness training to create a welcoming work environment for mature workers