Operations manager, restaurant

Edo Japan; Kelowna; On-site; CAD 40,000 - 50,000; Full time

Job summary

A food service company in Canada seeks a talented individual to manage daily operations, supervise staff, and ensure customer satisfaction. The role requires experience in a similar position, a college diploma, and strong communication skills. Ideal candidates will be organized, focused on clients, and able to work under pressure. This permanent position offers 30 hours of work per week.

Qualifications

• 2 years to less than 3 years of experience in a similar role.

Responsibilities

• Plan and organize daily operations.
• Determine services offered and implement procedures.
• Balance cash and complete reports.
• Conduct performance reviews.
• Organize and maintain inventory.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Team player

Education

College / CEGEP

Job description

• Education : College / CEGEP
• Experience : 2 years to less than 3 years

Responsibilities

• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Participate in marketing plans and implementation
• Address customers\' complaints or concerns
• Provide customer service

Supervision

• Staff in various areas of responsibility

Work conditions and physical capabilities

• Work under pressure
• Repetitive tasks
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Team player

Work Term : Permanent

Work Language : English

Hours : 30 hours per week