Operations Manager

Knocks Engagement; Remote; CAD 80,000 - 100,000; Part time

Job summary

A community relations company is seeking an Operations Manager to lead remote team hiring and deployment across Canada. The ideal candidate will manage client relationships while promoting an energetic work culture. Responsibilities include coordinating remote teams, training new hires, and ensuring effective engagement strategies. The position offers flexible schedules, paid training, and opportunities for professional growth, all within a fully remote framework.

Benefits

Flexible schedules

Paid training

Team-building activities

Qualifications

• Experience managing remote teams conducting fieldwork.
• Strong ability to communicate effectively with diverse clients.
• Comfortable using virtual platforms for hiring and training.

Responsibilities

• Lead hiring efforts and team deployment for remote engagement.
• Maintain excellent relationships with clients remotely.
• Organize team leader kits and manage activity schedules.

Skills

Excellent communication

Leadership skills

Detail-oriented

Adaptability

Team coordination

Job description

Overview

As Operations Manager, you will lead hiring efforts and manage team deployment to ensure seamless execution of our services in cities across Canada —all from the comfort of your home. You will work closely with the internal team and clients to meet engagement goals while fostering a dynamic, inclusive, and energetic work environment. This role is central to our mission of delivering exceptional face-to-face engagement and consultation services.

About Us

Knocks is a community relations company specializing in door-to-door public engagement and consultation. Our mission is simple: to bring a human connection to public consultation by sharing visions and information face-to-face. We are Canada’s door-knocking experts committed to creating a fun, welcoming, and flexible work environment.

Responsibilities

• Oversee and lead local teams conducting door-to-door engagement efforts remotely.
• Recruit, hire, and train new team members via virtual platforms, ensuring readiness for field operations.
• Act as the primary remote point of contact for clients, maintaining excellent relationships.
• Coordinate the distribution of materials and resources to team leaders.
• Organize and manage team leader kits, ensuring preparedness for daily activities.
• Assist in planning polls and coordinating team schedules virtually.

What We Offer

• Fully remote work with flexible schedules (up to 30 hours per week).
• Reimbursement for transportation costs when needed for client visits.
• Paid training: online, classroom, and on-the-job coaching.
• Opportunities for personal and professional development, networking, and leadership growth.
• A welcoming and inclusive work culture with monthly team-building activities such as virtual workouts, yoga, and social events.

Requirements

• Ability to coordinate and support teams conducting fieldwork remotely.
• Excellent communication and leadership skills.
• Strong attention to detail for accurate record-keeping.
• Adaptability to work in dynamic and team-oriented environments.
• Openness to working with diverse clients and project goals.
• Multilingualism is an asset but not required.
• Access to a smartphone, laptop, and reliable internet connection.

If you’re passionate about creating meaningful community connections, enjoy leading a team, and thrive in a remote environment, we’d love to hear from you!