Operations Manager (Gas Utility) - Kamloops

TAPP Workforce Solutions Inc.; Kamloops; Hybrid; CAD 80,000 - 90,000; Full time

Job summary

A talent acquisition company is seeking an experienced Operations Manager for a gas utility in Kamloops, British Columbia. This role involves overseeing Service Technicians during gas meter installations, ensuring compliance with safety standards, and fostering a positive team culture. Ideal candidates will have over 3 years of operations management experience and strong leadership skills. The position offers a competitive salary of $80,000 to $90,000 per year and various benefits including health insurance and professional development opportunities.

Benefits

Health and dental benefits

Opportunities for professional development

Supportive team environment

Company vehicle

Qualifications

• 3+ years of operations management experience.
• Proven track record in coaching and leading teams.
• Experience in gas meter installation or related field preferred.

Responsibilities

• Lead multiple teams of Service Technicians.
• Ensure safety and regulatory adherence in installations.
• Manage safety incidents and team performance.

Skills

Strong leadership and management skills

Excellent problem-solving abilities

Effective communication skills

High level of technical aptitude

Attention to detail

Process driven

Education

Class B license for gas fitting valid in British Columbia

Tools

Gas metering equipment

Job description

Job Description

Job Title: Operations Manager (Gas Utility)

Location: Kamloops, British Columbia

Salary: $80,000 to $90,000 per year

Job Summary:

We are searching for an experienced and motivated Operations Manager to join our team in British Columbia. In the capacity of the Operations Manager, you will oversee and manage a team of Service Technicians who are responsible for the installation of gas meters for residential and small commercial clients. You will ensure that all installations are conducted safely, efficiently, and in accordance with all regulatory standards. This position necessitates robust leadership, management, and technical skills, which encompass strategic planning, team development, a process-driven approach, and the attainment of goals.

Key Responsibilities

Management

• Lead and manage multiple teams of Service Technicians.
• Monitor performance and provide regular feedback and coaching.
• Conduct evaluations and implement improvement plans as needed.
• Work closely with PMO / Dispatch to provide field support, team coaching, and mentorship on customer relations, internal efficiency, schedule / time management, problem solving, and strategic planning.
• Ensure all team members complete the training successfully and are prepared for field responsibilities.

Team Culture & Customer Relation

• Promote and foster a positive team culture within a healthy organizational working environment.
• Proactively build a strong relationship with the customer and maintain an efficient chain of communication.

Quality, Safety, Documentation

• Work with PMO on conducting regular safety audits and ensure adherence to safety protocols.
• Manage safety incidents, accidents, and compliance issues.
• Review, audit, and file installation documentation and reports.
• Report on team performance and project status to the PMO.

Travel & Role Requirements

• 90% onsite / 10% Hybrid.
• Attend regular meetings in person to lead and manage the teams onsite.

Qualifications

• Experience: 3+ years of operations management experience is an asset.
• Proven track record to coach and lead field service teams (efficiency, safety, quality, performance, process, etc.)
• Experience in the gas meter installation industry or a related field is preferred.
• Previous experience within Field Service is considered an asset.
• Skills and Competencies: Strong leadership and management skills.
• Excellent problem-solving and troubleshooting abilities.
• Effective communication and people skills.
• High level of technical and mechanical aptitude.
• Attention to detail.
• Process driven.
• Certifications and Licenses: A Class B license for gas fitting valid in British Columbia is preferred.
• Valid driver's license, abstract required.
• Criminal background check required.

Benefits

• Competitive salary ranging from $80,000 to $90,000 per year.
• Health and dental benefits package.
• Opportunities for professional development and career advancement.
• Supportive and dynamic team environment.
• Company vehicle.

About TAPP Workforce Solutions Inc.

At TAPP, we believe in more than just filling jobs—we connect great talent with great opportunities. As a talent acquisition company, we work closely with our clients to meet their hiring needs, ensuring the right fit for both employers and candidates. But our commitment doesn’t stop there.

We act as a talent agent for the professionals we serve, helping you navigate your career path, providing insights into new opportunities, and aligning you with roles that match your skills, aspirations, and goals. Whether you're actively looking or simply exploring your next move, we’re here to support your journey every step of the way.

Your success is our priority. Let's find your next opportunity together.

Want to join the Team? Please apply to

Janine le Roux

1 647 560 5726