Operations Manager - Fintech SaaS & Growth Lead

VoPay International Inc.; Vancouver; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading fintech company in Vancouver is searching for an Operations Manager to oversee business support activities across various teams. The ideal candidate will bring over 4 years of experience in a similar role, particularly within the Financial Services Technology sector. Key responsibilities include managing operational activities, ensuring quality deliverables, and enhancing processes for efficiency. This role requires strong communication and relationship-building skills, along with a proactive mindset to thrive in a fast-paced environment.

Qualifications

• 4+ years of experience in a similar role.
• Experience in Financial Services Technology industry.
• Ability to manage multiple time-sensitive projects.

Responsibilities

• Identify gaps in SOP and address them with stakeholders.
• Act as a liaison between multiple teams.
• Manage daily activities of operations teams.

Skills

Relationship-building skills

Analytical skills

Problem-solving skills

Communication skills

Process engineering skills

Tools

HubSpot

Zendesk

Jira

Job description

A leading fintech company in Vancouver is searching for an Operations Manager to oversee business support activities across various teams. The ideal candidate will bring over 4 years of experience in a similar role, particularly within the Financial Services Technology sector. Key responsibilities include managing operational activities, ensuring quality deliverables, and enhancing processes for efficiency. This role requires strong communication and relationship-building skills, along with a proactive mindset to thrive in a fast-paced environment.