Operations Manager (Field Supervisor)

AWP Safety; Fredericton; On-site; CAD 60,000 - 65,000; Full time

Benefits offered by this job

Company vehicle

Health/Dental benefits

RRSP program

EAP

Career Growth

Paid Time Off and Holidays

Job summary

AWP Safety is seeking an Operations Manager (Field Supervisor) in Fredericton, NB to lead 50+ Protectors, drive safety standards, and coordinate field operations. You will manage site visits, coaching, onboarding, and ongoing development while ensuring exceptional customer service and compliance with safety policies.

The role emphasizes strong leadership, communication, and organizational skills to align field activities with company goals.

Qualifications

• High School Diploma or GED required; university/post-secondary preferred.
• 1–2 years supervisory experience building 20+ person teams.
• Ability to connect with field-level customers and contacts.
• Excellent verbal and written communication skills.
• Ability to build and maintain working relationships with your team.
• Proficient computer skills including Microsoft Office.
• Commitment to safe workplace practices.
• Valid driver’s license and ability to meet driver standards.
• Thrives in a fast-paced environment.

Responsibilities

• Direct leadership for 50+ field-based Protectors.
• Conduct site visits, inspections, and ensure safety and training opportunities.
• Coach, motivate, and develop the team.
• Recruitment, onboarding, and training across full life cycle.
• Address concerns promptly while delivering high-level customer service.
• Coordinate teambuilding and regular team communications.
• Oversee operations, daily schedules, and asset maintenance.
• Plan staffing, monitor customer requirements, and coordinate service.
• Handle administrative tasks and reporting.

Skills

Supervisory experience

Team leadership

Customer communication

Microsoft Office

Safety compliance

Driver's license

Fast-paced environment

Education

High School Diploma or GED

Post-secondary degree preferred

Tools

Microsoft Office

Job description

Company Description

AWP Safety is North America’s leading traffic control and work zone safety partner, protecting the crews who build our infrastructure and the communities that rely on it. With more than 6,000 Protectors across the U.S. and Canada, we support construction, utility, municipal, and infrastructure projects with dependable traffic control services that keep people safe and keep projects moving.

Company Description

AWP Safety is North America’s leading traffic control and work zone safety partner, protecting the crews who build our infrastructure and the communities that rely on it. With more than 6,000 Protectors across the U.S. and Canada, we support construction, utility, municipal, and infrastructure projects with dependable traffic control services that keep people safe and keep projects moving. Safety is Life at AWP Safety. Our people are the core of our business, and every role directly supports our mission to protect workers, drivers, and communities. Many team members start in entry-level traffic control or flagger positions, where we provide paid training, industry-leading safety practices, and opportunities to advance into leadership and operations roles. We are a fast-growing, purpose-driven organization committed to operational excellence, customer service, and continuous improvement. If you want a career where your work truly matters—and where safety, teamwork, and development are top priorities—you belong at AWP Safety.

Job Description

The Operations Manager (Field Supervisor) will uphold the core values of Ownership, Trust, and Teamwork. This position will have a passion for safety and leading teams. The Operations Manager (Field Supervisor) will support our initiatives that protect employees, customers, and assets allowing all our team members to return home safely every day. This role is instrumental in achieving success through hard work, integrity, and developing yourself and others.

• Direct leadership/supervision for 50+ Protectors (field-based crews)
• Field Responsibilities include site visits, inspections, ensure safety, quality and training opportunities
• Management Responsibilities include coaching, motivating, and development of team
• Recruitment, onboarding, and training (full life cycle)
• Address concerns promptly and efficiently while providing the highest level of customer service
• Facilitate teambuilding efforts and regular communications with team membersOversee operations, prepare daily schedules and day to day operational requirements, oversee the maintenance of company assets
• Planning traffic control staffing requirements, monitoring and evaluating customer requirements and coordinating service
• Administrative requirements, organizing and maintaining office files, completing reports

Qualifications

• High School Diploma or GED completion required (University degree/post-secondary equivalent preferred)
• 1-2 years of supervisor experience and building teams with 20+ team members
• Must be able to and enjoy connecting with field-level customers and contacts
• Excellent verbal and written communication skills
• Ability to build and maintain working relationships with your team
• Intermediate computer skills including Microsoft Office
• Must adhere to and promote safe workplace practices
• Valid drivers’ license and ability to meet AWP Safety driver standards
• Excels at operating in a fast-paced environment with a commitment to get the job done

Additional Information

WHAT YOU WILL LOVE/PERKS

• Company provided vehicle with fuel card for work purposes
• Health/Dental benefits
• RRSP program
• EAP (Employee Assistance Program)
• Career Growth
• Paid Time Off and Paid Holidays

WORK ENVIRONMENT AND PHYSICAL DEMANDS

• The employee must be able to successfully handle the physical demands of this position, which include but are not limited to the following:
• Variable hours of operation based on staffing needs and workload
• Ability to work in a variety of physical positions, including sitting, standing walking, and driving
• Regular exposure to all weather conditions in combination with regular work time indoors in environmentally controlled conditions
• Position lifts or carries objects up to 20 kg (50 lbs.)
• AWP named one of America’s Greatest Workplaces 2023 and 2025 for Diversity

Compensation: $60k - $65k + Company Vehicle + 7% AIP Bonus Potential

The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, creed, age, national origin, ancestry, sex, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, protected veteran status, disability, or any other status protected by applicable federal, state, or local law.