Operations Manager

Best Coast Lights; Whistler; On-site; CAD 60,000 - 80,000; Full time

Job summary

A premium festive lighting company in Whistler is seeking an Operations Manager to oversee day-to-day business operations. The role involves planning, staff supervision, and ensuring client satisfaction. Candidates should have 1-3 years of relevant experience, strong organizational skills, and a commitment to safety and operational excellence. This position offers a competitive hourly wage and opportunities for year-round leadership.

Benefits

Competitive hourly wage

Leadership opportunities

Fun team environment

Variety of tasks

Qualifications

• 1–3 years of experience in service operations or project management.
• Valid driver’s license; comfortable operating company vehicles.
• Strong organizational skills and ability to work in fast-paced environments.

Responsibilities

• Plan and evaluate day-to-day operations of the business.
• Manage and supervise staff, including training and scheduling.
• Ensure compliance with health and safety regulations.

Skills

Service operations experience

Project management

Team leadership

Strong communication skills

Customer service skills

Education

Completion of a college program in business or management

Job description

Whistler, BC & Sea to Sky Region | Full-Time, Year-Round |

Best Coast Lights is a premium festive lighting company delivering high-quality Christmas and seasonal lighting installations to residential and commercial clients throughout the Sea to Sky corridor. As we grow, we’re looking for a strong, organized, and proactive Operations Manager to help lead our team and keep our operations smooth, safe, and client-focused.

Key Responsibilities:

• Plan, organize, direct, control and evaluate the day-to-day operations of the lighting installation business
• Develop and implement operational procedures and policies to ensure efficiency, safety, and client satisfaction
• Manage and supervise staff: schedule, assign duties, train and monitor performance
• Oversee inventory control, vehicle and lift maintenance, and equipment logistics
• Hire and onboard seasonal installation staff; conduct training and safety briefings
• Resolve customer issues and service concerns promptly and professionally
• Ensure compliance with health and safety regulations, industry standards, and company protocols
• Prepare reports and maintain records related to inventory, staff, and job performance
• Coordinate takedown operations, storage, and quality control of lighting products
• Work closely with clients to provide quotes, schedule jobs, and ensure services meet expectations

What We’re Looking For:

• 1–3 years of experience in service operations, logistics, project management, or team leadership (lighting, construction, or events is an asset)
• Completion of a college program or equivalent experience in business, management, or a related field
• Experience with staff supervision and scheduling
• Strong organizational, communication, and customer service skills
• Valid driver’s license; comfortable operating company vehicles and, if applicable, boom lifts (or willing to be trained)
• Ability to work in fast-paced, hands-on environments, especially during peak holiday seasons
• Commitment to health and safety practices and operational excellence

Why Join Us:

• Competitive hourly wage
• Opportunities for year-round leadership in a growing business
• Be part of a tight-knit, fun-loving team bringing joy to the community
• Autonomy and ownership over your work
• Variety and physical activity — no two days are the same

Job Type: Full-time

Pay: $30.00-$38.00 per hour

Expected hours: 40 per week

Schedule:

• Monday to Friday
• Weekends as needed