Operations Manager

The University of British Columbia; Vancouver; Hybrid; CAD 74,000 - 106,000; Full time

Job summary

The University of British Columbia seeks an Operations Manager to oversee the Dean's Office administration and Faculty operations, aligning with academic, research, and administrative priorities. You will lead operational projects, develop service standards, and collaborate with campus partners to ensure effective facilities and workplace services.

In this role you will also act as the Faculty Safety Coordinator and Building Emergency Warden, guiding health, safety, security, and emergency

Qualifications

• Undergraduate degree in a relevant discipline.
• Minimum of two years of related experience.
• Commitment to equity, diversity and inclusion.
• Demonstrated leadership in operations, facilities management, and administrative services.
• Experience leading renovation, space planning, and operational improvement projects.

Responsibilities

• Lead the Dean's Office operations, including administrative services, workplace practices, procurement, vendor relationships, and office resources.
• Oversee faculty-wide facility operations, space planning, renovations, maintenance, and asset management.
• Plan, design, and deliver Faculty-wide events, conferences, ceremonies, and executive functions.

Skills

Leadership in operations

Facilities management

Project management

Analytical skills

Communication skills

Equity, diversity & inclusion

Education

Undergraduate degree in a relevant discipline

Job description

Staff - Non Union Job Category M&A - AAPS Job Profile AAPS Salaried - Administration, Level A Job Title Operations Manager Department Human Resources and Operations | Dean's Office | Faculty of Forestry and Environmental Stewardship Compensation Range $6,143.67 - $8,830.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date September 15, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date Ongoing This position is expected to be filled by promotion/reassignment and is included here to inform you of its vacancy at the University. At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.

Job Summary

The Operations Manager is responsible for the overall delivery of Dean's Office administration and Faculty operations in support of the Faculty's academic, research, and administrative priorities. The role leads operational projects and continuous improvement initiatives, developing policies, procedures, and service standards that enhance the effective delivery of administrative, facility, and workplace services. Working collaboratively with faculty, staff, university service units, and external partners, the Operations Manager supports the delivery of facilities, space, safety, and event operations across the Faculty. The role also serves as the Faculty Safety Coordinator and Building Emergency Warden, providing leadership for health, safety, security, and emergency management programs.

Organizational Status

Reports to the Associate Director, Operations and Administration and receives broad direction from the Deans and Associate Deans. Works closely with the department administrators, faculty, staff, students, Building Operations, Campus Security, Workplace Health Services, Information Technology, and other university partners.

Work Performed

Operational Leadership & Dean's Office Administration

Manages the delivery of the Dean's Office operations, including administrative services, workplace practices, procurement, vendor relationships, and office resources. Establishes policies, procedures, and service delivery standards for workplace practices, administrative services, events, operations and external activities. Leads operational projects and initiatives that support Faculty priorities by determining scope, allocation of resources and overseeing implementation. Provides operational support to the Dean's Office leadership team, managing executive administrative functions, and serving as the designated alternate to the Executive Coordinator. Participates on committees, working groups and special projects as required.

Facility Operations

Oversees faculty-wide facility operations, including space planning, renovations, maintenance, relocations, asset management, building access, and workplace operations. Manages facility management systems to support planning, space utilization, asset stewardship, and operational decision-making. Oversees the Faculty's safety, security, and emergency management programs, coordinating with university service units, Campus Security, Emergency Management, and external contractors to facility operations.

Events & Faculty Engagement

Plans, designs, and delivers Faculty-wide events, conferences, ceremonies, retreats, and executive functions, determining event scope, operational requirements, resource allocation, and delivery strategies. Manages event operations, including budgets, contracts, vendor relationships, logistics, travel, technical services, and related resources to ensure successful delivery. Develops and implements Faculty-wide employee engagement, recognition, wellness, and community-building initiatives that support Faculty culture and priorities.

Consequence of Error/Judgement

Exercises significant independent judgment in operational planning, facilities management, workplace safety, space allocation, executive support, and event management. Decisions directly affect the continuity of Faculty operations, regulatory compliance, financial stewardship, workplace safety, and the reputation of the Dean's Office. Errors may result in operational disruption, financial loss, compliance issues, safety risks, or reputational impact.

Supervision Received

Reports to the Associate Director, Operations and Administration and works with considerable independence within established strategic and operational objectives. Performance is evaluated based on achievement of operational goals, service quality, and effective management of Faculty operations.

Supervision Given

As required, recruits, hires, supervises temporary, casual, student, or contract appointments supporting Faculty events, projects, and operational initiatives.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of two years of related experience, or the equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Demonstrated leadership in operations, facilities management, workplace safety, and administrative services
• Experience managing executive operations, travel coordination, and high-profile events
• Knowledge of occupational health and safety legislation, emergency management, facilities operations, and building access systems
• Demonstrated experience leading renovation, space planning, and operational improvement projects
• Strong project management, analytical, organizational, and communication skills
• Proven ability to manage multiple priorities, exercise sound judgment, maintain confidentiality, and build effective relationships with senior leaders and diverse stakeholders
• Demonstrated commitment to service excellence, collaboration, equity, diversity, inclusion, accessibility, and Indigenous engagement

About UBC

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world. Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work. Are you ready to embrace the future together?

Equity & Inclusion

Equity and diversity are essential to academic excellence.

An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged.

We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person.

Accessibility Support

If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [e-mail].