Operations Manager

DATA Communications Management Corp; Mississauga; Presencial; CAD 94 000 - 117 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage

Tuition reimbursement

Career development opportunities

Resumo da oferta

DATA Communications Management Corp. is seeking an Operations Manager for our Mississauga plant. This onsite role leads Prepress, Press, Bindery and Shipping, driving safe, efficient production and continuous improvement.

You will mentor supervisors, manage budgets, and partner with the General Manager to streamline workflows, shorten schedules and reduce costs. Five-day workweeks in Mississauga, with strong focus on teamwork and operational excellence.

Qualificações

• Diploma in Print Production, Administration or similar program.
• 10+ years of people management experience in a plant/production setting.
• Proficiency with Microsoft Office; Excel essential; knowledge of Microsoft D365 is an asset.
• Excellent verbal and written communication abilities and strong organization.
• Ability to multitask and collaborate with staff at all levels.

Responsabilidades

• Supervise daily operations of Prepress, Press, Bindery, and Shipping to meet customer specs and timelines.
• Serve as Operations SME: create purchase orders, perform calculations, support order entry and scheduling.
• Drive continuous improvement for equipment efficiency, quality, waste reduction, and cost control.
• Meet gross margin objectives by reviewing data, identifying deviations, and taking corrective action.
• Assist the General Manager with budgets and optimal use of personnel and equipment.
• Lead and coach supervisors and staff to meet goals with clear daily communication.
• Oversee personnel administration including timekeeping, hiring, onboarding, performance reviews, and HR matters.
• Promote safety with EH&S involvement and good housekeeping.

Conhecimentos

People management

Leadership

Communication

Problem solving

Microsoft Office

Formação académica

Technical or Community College Diploma in Print Production

Ferramentas

Microsoft Excel

Microsoft D365

Descrição da oferta de emprego

Salary Range: $93,755.00 To $117,194.00 Annually

Position: Operations Manager

Employment Type: Full Time Permanent

Vacancy Status: Existing Vacancy

Location: Mississauga, ON (Onsite)

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

The Role

As our Operations Manager, you will lead the day-to-day operations of our plant, ensuring it runs safely, efficiently, and productively. You will provide strong leadership and guidance to your team while fostering a positive work environment where open communication and creative thinking are encouraged. You will oversee the Prepress, Press, Bindery, and Shipping teams, and partner with the General Manager to develop and recommend improvements to the systems and procedures behind our products, with the goal of streamlining workflows, shortening production schedules, and reducing costs.

This is an onsite role working Monday to Friday in our Mississauga (Tristar) location.

Key Responsibilities

• Supervise daily operations of the Prepress, Press, Bindery, and Shipping teams to ensure orders meet customer specifications and timelines
• Serve as Operations SME: create purchase orders, perform request calculations, and support order entry and scheduling
• Drive continuous improvement in equipment efficiency, product quality, paper waste, and cost reduction, and help develop and implement quality programs
• Meet gross margin objectives by reviewing performance and cost data, investigating deviations, and taking corrective action
• Assist the General Manager with departmental budgets and the effective use of personnel and equipment
• Lead, coach, and motivate supervisors and staff to meet short- and long-term goals, with daily communication to keep teams informed and engaged
• Manage personnel administration, including ADP time and attendance, hiring, promotions, onboarding, performance evaluations, compensation recommendations, and employee relations
• Promote a safe workplace by supporting safety programs, attending Environment, Health & Safety committee meetings, and maintaining good housekeeping
• Other duties as assigned

Skills & Experiences

• Technical or Community College Diploma in Print Production, Administration, or a similar program
• 10+ years of experience in a people management role, including supervisory experience or plant management in litho printing
• Proficiency in Microsoft Office, especially Excel; working knowledge of Microsoft D365 is an asset
• Excellent verbal and written communication skills, with a self-starting attitude and strong organizational skills
• Ability to multitask and work effectively with staff at all levels of the organization

What we offer

• Comprehensive healthcare, dental, and vision coverage for you and family
• Tuition reimbursement to invest in your growth and career development
• Collaborative and supportive work environment where your ideas are valued and your impact is visible

Compensation

$93,755 - $117,194 CAD per year

The compensation range listed reflects the expected compensation for the role. Actual compensation will be determined based on individual skills and experience.

DATA Communications Management Corp. (DCM) is committed to equal employment opportunity, employs and does not discriminate against all qualified persons without regard to race, colour, religion, national origin, sex, age, disability, or any other classification protected by applicable federal and provincial laws.