Operations Manager

Confidential; Golden Horseshoe; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading logistics company in the Durham Region is seeking an experienced Operations Manager to oversee transportation operations. This role requires a proactive leader skilled in managing people and processes within a dynamic environment. The ideal candidate will have a background in logistics and a proven track record in enhancing service quality. The position offers competitive compensation and opportunities for growth.

Benefits

Competitive salary

Opportunities for advancement

Stability in a full-time role

Qualifications

• 1–2 years of leadership experience in transportation, supply chain, or warehouse operations.
• Proven ability to drive process improvements and maintain service quality.

Responsibilities

• Lead and manage transportation operations for on-time and safe delivery.
• Oversee dispatch teams and drivers, using company systems effectively.
• Monitor equipment utilization to ensure operational readiness.
• Collaborate with HR and other departments for smooth coordination.
• Manage hiring, onboarding, and performance of the team.
• Maintain communication with drivers and customers to resolve issues.
• Handle scheduling and resource allocation during peak periods.
• Manage service or equipment issues and compliance follow-up.
• Support budget goals by providing insights to leadership.
• Ensure safety and regulatory compliance in transportation activities.
• Cultivate a positive team culture for performance and collaboration.

Skills

Leadership

Communication

Decision-making

Problem-solving

Education

College education in business, logistics, or related field

Job description

Operations Manager (Confidential Posting)

Location: Durham Region

Schedule: Full-time; Tuesday to Saturday – 6am to 2pm

About the Opportunity

We are seeking a skilled and experienced Transportation Manager to lead and optimize our transportation network. This individual will be responsible for overseeing daily operations, ensuring regulatory compliance, managing fleet and driver performance, and driving continuous improvement.

This is a key leadership position that demands strategic thinking, operational excellence, and strong people management skills. The ideal candidate has a proven track record in fleet and people management within a fast-paced, high-volume environment.

What You’ll Do

• Lead and manage transportation operations to ensure on-time, cost-effective, and safe delivery of goods.
• Oversee dispatch teams and drivers, ensuring effective use of company systems and tools (e.g., TMS, driver applications, and tracking platforms).
• Monitor trailer and equipment utilization to ensure adequate coverage and operational readiness.
• Partner with planning, HR, warehouse, and cost-control teams to ensure smooth coordination across departments.
• Lead hiring, onboarding, coaching, and performance management for your team.
• Maintain strong communication with drivers, customers, and internal stakeholders to resolve issues quickly and maintain service quality.
• Oversee scheduling, vacation planning, and resource allocation to handle peak periods effectively.
• Manage and investigate service or equipment issues, including claims and compliance follow-up.
• Support budget and cost-management goals, providing reporting and insights to senior leadership.
• Ensure safety, regulatory, and environmental compliance across all transportation activities.
• Build and foster a positive, inclusive team culture where performance and collaboration thrive.

What You’ll Need

• Strong leadership and organizational skills, with the ability to manage competing priorities.
• Excellent communication, decision-making, and problem-solving abilities.
• College education in business, logistics, or a related field preferred.
• 1–2 years of leadership experience in transportation, supply chain, or warehouse operations.
• Proven ability to drive process improvements and maintain service quality in a dynamic environment.

Why This Opportunity

• Join a respected organization with a strong operational foundation and a focus on continuous improvement.
• Work with a collaborative leadership team that values initiative, accountability, and professional growth.
• Competitive salary, full-time stability, and opportunities for advancement.