Operations Manager

Sunbelt Rentals; Fort McMurray; On-site; CAD 90,000 - 120,000; Full time

Job summary

Sunbelt Rentals is seeking an Operations Manager in Fort McMurray, Alberta, to oversee all store operations, including revenue, profitability, staffing, facilities, dispatch, and market growth. You will drive safety compliance and align operations with sales teams.

The role requires leadership, strong equipment knowledge, and the ability to manage budgets and customer relationships in a dynamic rental environment.

Qualifications

• 3 years in the rental equipment or construction industries.
• 1 year of operations management or related/retail management experience.
• Excellent supervisory skills.
• Excellent knowledge of construction equipment required.
• Ability to effectively communicate.
• Understanding of MS Office, Outlook, Internet/Intranet, and Wynne system.

Responsibilities

• Leadership: coach employees, set measurable objectives, and direct staff to meet store needs.
• Operations: maximize efficiency, manage safety audits, adhere to OSHA/DOT rules, oversee preventive maintenance.
• Business Acumen: prepare budgets/forecasts, analyze performance, plan strategically.
• Sales and Customer Service: build customer relationships, explain billing, assess rental needs, monitor store productivity.

Skills

Supervisory skills

Communication

Leadership

Education

Experience in rental equipment industry

Operations management experience

Tools

MS Office

Outlook

Internet/Intranet

Wynne system

Job description

Job Description Summary

Operations Manager

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

• Develop a career track
• Leverage your current skills while developing new skills
• Work with an incredible team of people

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Operations Manager. As an Operations Manager, you will responsible for the overall operation of the store location, including revenue, profit and loss, employee management, facilities and equipment, dispatch, market share growth and penetration through developing community relationships and establishing a presence within the area and specialty market segments by working directly with the sales force.

DUTIES & RESPONSIBILITIES

• Leadership - Coach employees to work together and able to create a game plan for employees to follow. Motivates through constant evaluation and review. -Set clear and measurable objectives for entire team (Review and adjust staffing levels to assure the needs of the store and customers are met) - Direct various staff members in the performance of their store related positions. Develop, evaluate and motivate staff.
• Operations - Maximize operational efficiencies - Recognize slow moving assets and initiate an action plan for increased activity - Implement SBR policy and procedures - Responsible for safety audits, safety training, compliance with State and Federal OSHA and DOT regulations. - Apply basic knowledge of hydraulic, electrical and internal combustion systems (preventative maintenance). - Manage human resource administration (payroll/scheduling/paperwork, etc.)
• Business Acumen - Create an annual budget and forecast utilizing company template - Utilize performance report to set financial goals, develop strategies, and determine what influences the financial aspects of the business - Understand the competitor business models within the market and assist in building strategic plans - Engage in business decision making at every level
• Sales and Customer Service - Cultivates strategic customer relationships and ensures that the customer perspective is the driving force behind all value added business activity - Explain the billing procedure to customers and develop customer trust and understanding - Assist customer in determining their rental needs by applying product knowledge - Constant store flow analysis and updates to increase productivity and customer service levels

QUALIFICATIONS

• 3 Years in the rental equipment or construction industries.
• 1 Year of Operations Management or related/retail management experience.
• Excellent supervisory skills.
• Excellent knowledge of construction equipment required.
• Ability to effectively communicate.
• Understands basic knowledge of MS Office, Outlook, Internet/Intranet, and Wynne system.

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range - Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental, Vision, Life Insurance Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days Leading wages Tuition Reimbursement RRSP Matching Tool and Boot Allowance Career development and advancement Employee Assistance Program

Sunbelt Rentals supports service members. Veterans encouraged to apply. If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.

A leader in the equipment rental industry, Sunbelt Rentals is constantly advancing the idea of how a company can best serve its customers, communities and the planet. With over 1,000 locations across North America and an expansive portfolio of products and services, we deliver solutions to support any job. Sunbelt’s extensive fleet exceeds and includes general construction equipment, industrial tools, pumps, power & HVAC, trench shoring, scaffolding, remediation & restoration equipment, and more. At Sunbelt Rentals, we place enormous value on the welfare and commitment of our employees as well as the superior level of service they provide for our customers. All our employees benefit from extensive on-the-job training, which is amongst the best in the industry. Our advancement opportunities are why many of our staff remain with us throughout their careers. Sunbelt Rentals means diversity, teamwork, recognition for exceptional performance, and room to grow!

We are proud to offer the following benefits: Medical/Dental/Vision Insurance 401(k) Retirement Plan - US RRS Plan – CAN Paid Parental Leave Paid Holidays and Paid Time Off Tuition Reimbursement And many more Designed to serve distinct customer segments requiring a high level of technical expertise, Sunbelt Rentals offer a highly diversified product mix, as well as trained experts. Climate Control Services Industrial Services Tools & Equipment Oil & Gas Services Power & HVAC Services Pile Driving Services Pump Solutions Scaffold Services Remediation and Restoration