Operations Manager

Recruitment Partners; Edmonton; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading recruitment firm in Edmonton is seeking an experienced Operations Manager to oversee daily operations of a Medical Transportation service. The ideal candidate will have a strong background in transportation or healthcare logistics, excellent leadership skills, and a focus on compliance and teamwork. If you have at least 5 years’ experience and a relevant degree, this is an exciting opportunity to lead in a dynamic environment.

Qualifications

• 5+ years of operations management experience in regulated environments.
• Strong organizational and problem-solving skills.

Responsibilities

• Lead daily transportation operations focusing on safety and client satisfaction.
• Manage scheduling, dispatch, and logistics for healthcare providers.
• Train and support staff to maintain exceptional service standards.
• Ensure fleet maintenance and regulatory compliance.
• Monitor performance metrics and implement improvements.

Skills

Leadership

Logistics management

Process optimization

Communication skills

Problem-solving

Education

Bachelor's degree in Business Administration, Healthcare Management, Transportation, or Logistics

Job description

Overview

Operations Manager

Our client is seeking a proactive and experienced Operations Manager to lead the daily operations of a growing Medical Transportation service provider in Edmonton. This role is ideal for a strategic leader with a background in transportation, healthcare logistics, or operational management. This role is responsible for overseeing service delivery, managing fleet operations, supervising staff, and ensuring compliance with safety and regulatory standards. The successful candidate will be a hands-on leader with a strong operational mindset, capable of managing logistics, motivating teams, and driving continuous improvement in a regulated service environment.

Responsibilities

• Lead and manage daily transportation operations with a focus on safety, reliability, and client satisfaction
• Manage scheduling, dispatch, and logistics for both healthcare providers and individual clients
• Lead, train, and support drivers and staff to uphold exceptional service standards
• Ensure fleet maintenance and regulatory compliance across all vehicles and equipment
• Create and optimize standard operating procedures to enhance workflow and efficiency
• Monitor performance metrics and budgets, and implement initiatives for continuous improvement
• Collaborate with senior leadership on strategic planning and operational enhancements
• Act as a professional representative at industry events and cultivate strong relationships with healthcare partners

Qualifications

• A bachelor’s degree in Business Administration, Healthcare Management, Transportation, Logistics, or equivalent experience
• At least 5 years of experience in operations management within transportation, healthcare, or related sectors
• Proven ability to lead teams, manage logistics, and ensure compliance in a regulated environment
• Strong organizational and problem-solving skills, with a focus on process optimization
• Familiarity with medical services, healthcare systems, or medical logistics is an asset
• Excellent communication and negotiation skills
• Valid driver's license and willingness to participate in field operations and ride-alongs

If you are interested in this role and meet the above criteria, please click the "Apply" button to send your resume directly to Andre Donado.

Recruitment Partners Inc. is an Alberta-based, Alberta-focused recruitment firm. We are dedicated to building long-term relationships while securing top talent for Alberta’s best employers. At the heart of our efforts is a collaborative, consultative approach. We are proud of our team of consultants, who come with practical business experience, a strong network of professional contacts, and are focused on what is best for both clients and candidates. We will facilitate the best fit between client and candidate. This means reduced turnover, enhanced employee engagement, increased productivity, customer satisfaction, and more.

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