Operations Management Expert - Remote

YO AI Labs; Toronto; Remote; CAD 55,000 - 83,000; Full time

Job summary

YO AI Labs is seeking a versatile Business Analyst, Researcher, and Operations Specialist to support a writing-focused AI training project. This contractor role emphasizes analyzing business scenarios, conducting research, and optimizing processes, with no prior AI experience required.

You'll gather requirements, synthesize stakeholder insights, and produce reports and memos. Proficiency with Excel/SQL and strong written communication are essential; remote work is supported.

Qualifications

• 3+ years of experience in business analysis, research, or operations.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation and stakeholder communication.

Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Develop reports, memos, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Skills

Business Analysis

Quantitative Research

Qualitative Research

Operations Management

Stakeholder Communication

Analytical Writing

Report Writing

Complex Information Synthesis

Tools

Excel

SQL

Job description

Business Analyst / Researcher / Operations Specialist

Role Type: Contractor
Location: Remote

micro1 is seeking Business Analysts, Researchers, and Operations Specialists to support a writing-focused customer project involving business analysis, research, and operational reasoning for AI training. No prior AI experience is required.

Key Responsibilities

• Analyze business scenarios, decisions, and trade-offs.
• Conduct quantitative and qualitative research.
• Gather and synthesize requirements and stakeholder insights.
• Analyze data using Excel, SQL, or similar tools.
• Develop reports, memos, business cases, and process documentation.
• Identify process improvements and provide actionable recommendations.
• Communicate complex findings clearly and effectively.

Required Skills

• Business Analysis & Requirements Gathering
• Quantitative & Qualitative Research
• Data Analysis (Excel/SQL)
• Process Improvement & Operations Management
• Stakeholder Communication
• Report & Memo Writing
• Complex Information Synthesis
• Analytical Writing

Qualifications

• 3+ years of experience in business analysis, research, operations, or related fields.
• Strong analytical, research, and professional writing skills.
• Experience with data interpretation, process improvement, and stakeholder communication.