Operations Lead: Retail Ops & Inventory Mastery

ALO; Laval (administrative region); On-site; CAD 42,000 - 62,000; Full time

Job summary

ALO is seeking an Operations Lead to drive profitability and efficiency within our store. You will lead inventory management, oversee shipments, and implement visual standards while coaching a team to deliver exceptional guest experiences.

The role requires 2+ years in a client-centric sales environment, strong communication, and the ability to move and lift items up to 50 pounds. You will work closely with the Operations & Visual Manager to ensure smooth total-store operations and a safe,

Qualifications

• 2+ years in a client-centric sales environment is required.
• Excellent interpersonal and written communication skills.
• Able to lift up to 50 pounds and perform related physical tasks.

Responsibilities

• Lead and execute inventory management processes with focus on accuracy and shrink reduction.
• Oversee shipments, receiving, processing, and floor replenishment to support sales.
• Implement strong visual standards on the sales floor and maintain stockroom organization.
• Collaborate with Operations & Visual Manager to manage budgets, reporting, and vendor relations.
• Move across the store to assess needs of the business, team, and guests.

Skills

Interpersonal communication

Written communication

Customer service

Job description

ALO is seeking an Operations Lead to drive profitability and efficiency within our store. You will lead inventory management, oversee shipments, and implement visual standards while coaching a team to deliver exceptional guest experiences.

The role requires 2+ years in a client-centric sales environment, strong communication, and the ability to move and lift items up to 50 pounds. You will work closely with the Operations & Visual Manager to ensure smooth total-store operations and a safe,